Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Carsyn Matthews

Carsyn Matthews

Saint Augustine

Summary

Dynamic Auto Body Technician with a strong work ethic and proven expertise in collision estimates, honed at Visual Fx. Adept at building customer relationships and ensuring seamless communication with insurance adjusters. Recognized for delivering timely, high-quality repairs while maintaining a focus on customer satisfaction and cost-effective solutions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Auto Body Technician

Visual Fx
04.2025 - Current

Tear down damaged vehicles and determine repairability. Write supplements on vehicles after disaaembly, and submit them to insurance. Work closely with front office team and work with adjusters who do field inspections due to being a non DRP. Complete standard collision repairs as well as classic cars and RV's.

Mechanic

Volkswagen of America, Inc
11.2024 - 04.2025

Diagnostic reports on vehicles coming into facility, and preform repairs needed to resolve issues on vehicle. Complete write ups on vehicles and answer any questions customers may have about the repairs done to the vehicle.

Auto Body Technician

Rays Collision Services
03.2024 - 11.2024

Tear down damaged vehicles and determine repairability. Determine repair times need for repairs or what parts need to be replaced.

Auto Body Technician

Caliber Collision
01.2023 - 03.2024

Tear down damaged vehicles and determine repairability. Determine repair times need for repairs or what parts need to be replaced.

Service Advisor

Caliber Collision
09.2022 - 01.2023

Ability to build strong customer relationships by providing clear guidance, creating accurate repair estimates using Mitchell, CCC, and ops tax. Find the most cost effective parts for repairs on vehicle and ensuring seamless communication between customers, technicians, and insurance adjusters.

Correctional Officer

Florida Department Of Corrections
07.2020 - 09.2022

Helped to rehabilitate inmates for their upcoming releases. Dealt with high stress situations with attention to detail.

  • Conducted regular inspections of facilities to maintain security and identify potential hazards.

CEO

Two Pines, LLC
09.2013 - 07.2020

Hired a dedicated team to complete waterproofing on new construction homes as well as window and door installations. Worked closely with builders and customers to complete jobs in a timely manner as well as make warranty appointments with the customers for inspections.

Logistics Officer

United States Army
04.2013 - 06.2013

Started basic training and was discharged due to a service related injury

Education

Bachelor of Science - Criminal Justice

Florida State College
Jacksonville, Florida, FL

Skills

  • Excellent work ethic
  • Collision estimates
  • Customer Service

Certification

6-20 All Lines adjuster

License number G293014

Timeline

Auto Body Technician

Visual Fx
04.2025 - Current

Mechanic

Volkswagen of America, Inc
11.2024 - 04.2025

Auto Body Technician

Rays Collision Services
03.2024 - 11.2024

Auto Body Technician

Caliber Collision
01.2023 - 03.2024

Service Advisor

Caliber Collision
09.2022 - 01.2023

Correctional Officer

Florida Department Of Corrections
07.2020 - 09.2022

CEO

Two Pines, LLC
09.2013 - 07.2020

Logistics Officer

United States Army
04.2013 - 06.2013

Bachelor of Science - Criminal Justice

Florida State College
Carsyn Matthews