Motivated and results-driven employee, with years of customer service and management experience. Excellent communicator with strong problem-solving skills and a passion for learning
Overview
2027
2027
years of professional experience
Work History
Delivery Coordinator Team Lead
Karl Chevrolet
Ankeny, IA
11.2025 - Current
Trained new staff on best practices in delivery coordination and customer service.
Analyzed delivery performance metrics to identify areas for improvement.
Collaborated with sales and service teams to enhance overall customer satisfaction.
Delivery Coordinator
Karl Chevrolet
2023 - 11.2025
Coordinate and execute every step of the delivery process, on-site or off-site. Ensuring the vehicle is ready, prepare paperwork, and personalize the experience based on the customer's needs. Walk customers through vehicle features and assist with GM rewards and OnStar.
Assistant Dairy/Frozen Manager
Hy-Vee
01.2021 - 01.2023
Stocked shelves, was responsible for ordering all of the dairy department, and performed inventory counts annually. Communicated with vendors selling their products and performed daily customer service. Helped with the weekly schedule, and managed employees.
Account management, promoted to Delivery lead team member at Rent to Own, ChillicotheAccount management, promoted to Delivery lead team member at Rent to Own, Chillicothe