Jesus Guerra Barco
Laredo,TX
Summary
I am highly motivated to obtain a teaching position that allows me to utilize my knowledge, strong communication and creativity while inspiring students to reach their highest potential. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Delivery Team Lead
Chick-fil-A
Laredo, Texas
01.2024 - Current
- Ensured positive customer experience by providing leadership and guidance to the team.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted drivers with navigation when needed during deliveries.
- Communicated with customers regarding changes in delivery times or locations.
- Coordinated the distribution of goods from warehouse to customers' locations.
- Organized, scheduled, assigned and monitored the work of delivery personnel.
Self Employed/ Doordash
08.2021 - 12.2023
- Managed to use own vehicle to deliver food and other items to customers on behalf of restaurants and other businesses.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Bachelor of Arts - Psychology
Texas A&M International University
Laredo, TX05.2023
High School Diploma -
J.W Nixon High School
Laredo, TX05.2019
Skills
- Problem solving
- Flexibility
- Time Management
- Teamwork
- Communication
- Computer Skills
- Conflict Resolution
- Fast-paced environment
- Critical thinking
- Bilingual
- Leadership
- Research
- Analytical and Critical Thinking
- Verbal Communication
- Supervision and leadership
- MS Office
- Attention to Detail
- Active Listening
- Multitasking
- Clerical Support
- Teamwork and Collaboration
References
- Belinda Jasso, Science Teacher 956.830.421.2513
- Gabriela Alcaraz, CFA Catering Operator, 956.286.6283
- Anthony Trejo, Supervisor CFA Team Leader, 956.612.4549
Languages
Spanish
Professional
English
Professional
Italian
Elementary
Timeline
Delivery Team Lead
Chick-fil-A
01.2024 - Current
Self Employed/ Doordash
08.2021 - 12.2023
Bachelor of Arts - Psychology
Texas A&M International University
High School Diploma -
J.W Nixon High School