Summary
Overview
Work History
Education
Skills
Timeline
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Cartalena Russell

Spring,TX

Summary

Reliable and experienced worker who is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
year of professional experience

Work History

Dog Sitting

Lisa Whaley
11.2023 - Current
  • Maintained a safe environment for the dogs by regularly inspecting the premises and removing any potential hazards.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Collected animal waste produced on walks and or in the house and discarded in trash or approved receptacles.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Front Desk Receptionist

Massage Heights
11.2022 - 01.2024
  • Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
  • Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
  • Confidently recommended products and services to guest based on services rendered and recommendations of therapist.
  • Scheduled appointments and guided guest to attend to their needs.
  • Greet guest in person and on the phone with a positive demeanor.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Sales Person

Dannys Trix & Kix, Inc
10.2023 - 11.2023
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

High School Diploma -

Spring High School
Spring, TX
06.2024

Skills

  • Time Management
  • Professionalism
  • Problem Solving
  • Attention to Detail
  • Customer Assistance
  • Payment Processing
  • Store Opening and Closing
  • Strong understanding of basic computer softwear and ability to learn new systems
  • Guest service and communication skills
  • Telephone Etiquette
  • Multitasking Abilities

Timeline

Dog Sitting

Lisa Whaley
11.2023 - Current

Sales Person

Dannys Trix & Kix, Inc
10.2023 - 11.2023

Front Desk Receptionist

Massage Heights
11.2022 - 01.2024

High School Diploma -

Spring High School

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Cartalena Russell