Carter Blosser
Aikens Group
martinsburg,WV
1
year of professional experience
Detail-oriented office manager with expertise in scheduling coordination and payroll management. Proven ability to enhance workflow and improve customer satisfaction through effective communication and organizational skills.
Work History
Office Manager
3 Months- Coordinated daily office operations to enhance workflow and efficiency.
- Developed and maintained filing systems to ensure easy access to documentation.
- Assisted in onboarding new employees, providing training on company policies and procedures.
- Managed scheduling for towing services, optimizing resource allocation and response times.
- Managed payroll operations and ensured meticulous bookkeeping to support financial accuracy.
- Managed scheduling and routing of vehicles to enhance operational efficiency and customer satisfaction.
Front Desk Agent
1 Year 2 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed guest check-ins and check-outs efficiently, ensuring smooth front desk operations.
- Utilized hotel management software to maintain accurate guest records and reservations.
- Assisted in coordinating room assignments to optimize occupancy levels and guest satisfaction.
Education
High School Diploma
Skills
Office management
Scheduling coordination
Administrative support
Organizational skills
Computer skills
Attention to detail
Customer service
Data entry
Customer relations
Clear oral/written communication
Billing
Scheduling and calendar management
Payroll processing
Document management
Payroll and budgeting
Clerical support
Account reconciliation
Relationship building
Staff management
Inventory control
Financial tracking
Expense reporting
Timeline
Office Manager
Keen's Towing
05.2026 - CurrentRead More
Front Desk Agent
Aikens Group
06.2025 - CurrentRead More
Homeschool
High School Diploma
Read More