Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Carter Brandon

Kansas City,MO

Summary

Experienced server/bartender with an engaging personality and adaptable mindset. Approachable, affable, and adept at identifying customer needs to create the most enjoyable dining experiences possible.

Overview

8
8
years of professional experience

Work History

General Manager

Northeast Pizza
01.2025 - Current
  • Formulated policies and procedures to streamline operations.
  • Managed staff schedules and maintained communication for all changes to schedule.
  • Assisted in development and implementation of new menus to offer variety to customers.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Set clear expectations and created a positive work environment for employees.
  • Established relationships with local businesses and organizations to provide catering opportunities for additional revenue.

Lead Server / Supervisor

Chewology
01.2024 - 01.2025
  • Trained staff on best practices for customer service and operational efficiency.
  • Supervised daily operations, ensuring compliance with company policies and standards.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Server / Bartender

Tribe Street Kitchen
01.2023 - 01.2024
  • Managed dining area to ensure a welcoming atmosphere for guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Registered Behavioral Technician

The Behavior Project
06.2022 - 12.2022
  • Conducted data-driven, evidence-based therapy for people on the autism spectrum.
  • Set company pace with the highest trial count average (60+/hr).
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Found creative ways to implement ABA procedures through natural methods.

Shift Manager / Catering Salesperson

French Market
10.2019 - 06.2022
  • Helped increase sales by over 25% during the COVID pandemic.
  • Handled the ordering of single origin international gourmet products.
  • Assisted in launching the company's online catering department.
  • Managed over 30 employees, ages 16-60, with a turnover rate under 15%.

Prepared Foods Team Member

Whole Food Market
05.2018 - 10.2019
  • Directly involved in the opening of the company's first store in Missouri
  • Developed interpersonal skills for customer, peer, and supervisor relationships.

Chess Instructor

Kansas City Chess Club
09.2017 - 05.2018
  • Worked with local schools to offer affordable chess training
  • Volunteered to provide private lessons at night.

Education

Bachelor of Arts - English

University of Arkansas
Fayetteville, AR
05.2015

Master of Social Work - Counseling Psychology

University of California
Berkeley, CA
05.2022

Skills

  • Written and verbal communication
  • Creative problem solving
  • Empathetic Leadership
  • Interpersonal skills
  • Community outreach
  • Staff training/development
  • Customer relations

Timeline

General Manager

Northeast Pizza
01.2025 - Current

Lead Server / Supervisor

Chewology
01.2024 - 01.2025

Server / Bartender

Tribe Street Kitchen
01.2023 - 01.2024

Registered Behavioral Technician

The Behavior Project
06.2022 - 12.2022

Shift Manager / Catering Salesperson

French Market
10.2019 - 06.2022

Prepared Foods Team Member

Whole Food Market
05.2018 - 10.2019

Chess Instructor

Kansas City Chess Club
09.2017 - 05.2018

Bachelor of Arts - English

University of Arkansas

Master of Social Work - Counseling Psychology

University of California

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Carter Brandon