CARTER COX
Exterior Hands
Phoenix,Arizona
4
years of professional experience
Strategic business leader with a solid background in managing and scaling operations to generate significant monthly revenue. Expertise in decision-making and operational management drives consistent growth. Proven ability to enhance team collaboration and adapt to changing environments while maintaining strong customer relationships.
Work History
Business Owner
4 Years 5 Months- Created and ran a business that has netted multiple $10,000+ months.
- Sold services to customers through various channels including phone calls, social media, and in-person interactions.s to customers via phone call, social media, in person, website, and networking.
- Directed daily business operations, balancing sales, service, and workflow priorities.
- Communicated with dozens of customers about services, timing, and pricing.
- Managed budgeting, cash flow, and expense tracking to support financial stability.
Sales Consultant
3 Months- Consistently exceeded sales targets and built strong customer relationships as a Sales Consultant for the #1 car dealership in Arizona.
- Maintained a perfect Customer Survey rating and 5-star reviews working with 80+ customers monthly.
- Advised customers on Kia lineup (EVs, hybrids, gas), aligning vehicles with buyer needs and budget for optimal satisfaction.
- Executed personalized outreach (calls, voicemail, video) that increased customer engagement and enhanced close rates.
- Built product knowledge tools (trim comparisons, competitive talking points) used to support sales.
Sports Official
1 Year 9 Months- Monitored participant conduct, resolving disputes quickly and promoting sportsmanship during competition.
- Led a crew of four officials in high-pressure, intense situations.
- Served the participants by ensuring they have an enjoyable and fulfilling experience.
- Resolved conflict during intramural contests including rule interpretations, crowd control, and policy enforcement.
- Provided outstanding customer service to more than 400 participants each day.
- Officiated intramural contests, enforcing rules and maintaining fair play across multiple sports.
Operations Crew
3 Years- Responsible for the setup, execution, and breakdown of both baseball games and non-baseball events that exceed 40,000+ fans.
- Collaborating with other departments like security, concessions, and maintenance to ensure smooth event flow.
- Collaborated with security, concessions, and maintenance departments to facilitate smooth event flow.
- Conducted pre-event checks on equipment and facilities to ensure readiness and safety.
Education
MBA - Business Management
- Bachelors of Business Management
- Sports and Entertainment Club Memeber
- Accelerated Graduation, 1 year ahead of schedule
- Club Golf Athlete
- 3.50 GPA
Skills
Marketing/Sales
Customer Service
Client Relationships
Communication
Leadership
Conflict Resolution
Problem Solving
Critical Thinking
Time-management
Attention to Detail
Business Planning
Marketing
Timeline
Sales Consultant
Mark Kia
07.2026 - 10.2026Read More
Sports Official
Grand Canyon University
07.2024 - 04.2026Read More
Operations Crew
Seattle Mariners
01.2023 - 01.2026Read More
Business Owner
Exterior Hands
05.2022 - CurrentRead More
Grand Canyon University
MBA from Business Management
Read More