Carter J Domagalski
Sioux Falls,SD
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
The Country Club Of Sioux Falls
Sioux Falls , SD
08.2018 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as wine and entrees to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Served over 500+ members and maintained relationships
Education
Bachelor Of Business Administration -
University of Sioux Falls
Sioux Falls, SD08.2022
High School Diploma -
Roosevelt High School
Sioux Falls, SD05.2020
Skills
- Warm and Friendly
- Special Requests and Substitutions
- Transactions and Cash Handling
- Customer Service and Rapport
- Dining Room Cleaning and Upkeep
- High-Volume Dining
- Cool Under Pressure
- Team Player
- Hospitality Service Expertise
- Wine Pairings
- Wine and Liquor Service
- Courteous Phone Demeanor
References
Chad Olson
Clubhouse Manager at
The Country Club of Sioux Falls
(605) 677-7326
Nick Loosbrock
Banquet and Catering Director at
Interlachen Country Club
(507) 360-2439
Erica Stone
Director of Future of Work Strategy
at Citibank
(605) 212-0837
Timeline
Server
The Country Club Of Sioux Falls
08.2018 - Current
Bachelor Of Business Administration -
University of Sioux Falls
High School Diploma -
Roosevelt High School
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