Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Carter England

Norman

Summary

I am a motivated graduate student seeking an entry-level position focused on empowering individuals and families to improve their quality of life. Equipped with strong analytical skills and a passion for community service, ready to apply academic knowledge in real-world settings. I am committed to fostering positive change and supporting diverse populations through effective communication and problem-solving abilities. I am eager to contribute to impactful initiatives while gaining valuable professional experience.

Overview

4
4
years of professional experience

Work History

Graduate Clinical Intern

Integrated Therapy Solutions of Oklahoma
01.2025 - 05.2025
  • Worked with a variety of clients and assisted them with their trauma. Built close relationships with colleagues and worked in many different areas like filing, assisted with billing, managing client information, and taking referrals.
  • Improved patient outcomes through the implementation of evidence-based therapeutic interventions.
  • Collaborated with supervising clinicians to refine diagnostic skills and enhance clinical decision-making abilities.
  • Developed strong rapport with patients through empathetic listening and effective communication techniques.

Barista Trainer

Starbucks
07.2023 - 03.2025
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Increased employee retention by fostering a positive, supportive work atmosphere.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Built relationships with customers to encourage repeat business.

Graduate Clinical Intern

Bethesda Inc
01.2023 - 07.2023
  • Maintained detailed and accurate documentation of patient progress, ensuring continuity of care across treatment providers.
  • Assisted in the development of innovative group therapy sessions, fostering a supportive environment for patients.
  • Educated patients and their families on disease management strategies and preventive measures.
  • Utilized critical thinking skills when encountering challenging situations that required immediate attention or intervention.

Lead Trainer

Press and Plow
04.2021 - 08.2023
  • Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
  • Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
  • Teamed with four managers to brainstorm ways to enhance and improve training effectiveness.
  • Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.

Education

Master of Arts - Clinical Professional Counseling

The University of Oklahoma
Norman, OK
12-2025

Bachelor of Science - Psychology

The University of Oklahoma
Norman, OK
05-2022

Associate of Arts - Psychology

NEO A&M Community College
Miami, OK
05-2018

High School Diploma -

Miami High School
Miami, OK
05-2017

Skills

  • Team work
  • Quick Learner
  • Problem Solving
  • Empathetic
  • Suicide risk assessment
  • Open to Feedback
  • Prompt with Deadlines
  • Verbal communication
  • Microsoft Word and Excel
  • Customer service
  • Customer relations

Languages

English
Native or Bilingual

Interests

  • Getting involved in local advocacy groups to promote positive change in the community
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Graduate Clinical Intern

Integrated Therapy Solutions of Oklahoma
01.2025 - 05.2025

Barista Trainer

Starbucks
07.2023 - 03.2025

Graduate Clinical Intern

Bethesda Inc
01.2023 - 07.2023

Lead Trainer

Press and Plow
04.2021 - 08.2023

Master of Arts - Clinical Professional Counseling

The University of Oklahoma

Bachelor of Science - Psychology

The University of Oklahoma

Associate of Arts - Psychology

NEO A&M Community College

High School Diploma -

Miami High School

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