Results-driven supervisor with expertise in operations management, safety compliance, and guest services. Proven ability to train staff and resolve guest concerns efficiently.
Overview
5
5
years of professional experience
Work History
Lift Operations Supervisor
Copper Mountain Resort
Copper Mountain
2023.08 - Current
Oversaw daily operations, enhancing guest services and optimizing staff performance.
Conducted training for new employees on operational procedures and safety protocols to ensure compliance.
Resolved guest concerns promptly to maintain high standards of service quality.
Assisted in the hiring and training of new staff members.
Coordinated daily operations by scheduling personnel, assigning tasks, and monitoring progress for effective workflow.
Lift Operations Lead
Copper Mountain Resort
Copper Mountain
2022.01 - 2023.08
Monitored equipment performance and promptly reported maintenance needs to ensure operational efficiency.
Ensured adherence to lift operations and safety procedures among all employees to maintain a safe working environment.
Facilitated discussions with upper management during meetings to address and resolve current issues impacting ski resort operations.
Carpenter
North Cove Homes
Hudsonville
2021.06 - 2022.01
Interpreted blueprints and technical drawings to effectively guide construction processes and meet project specifications.
Constructed residential frameworks from wood and composite materials, ensuring structural integrity and durability.
Operated hand and power tools safely, executing various carpentry tasks to maintain high standards of workmanship.