Carter Knudson
Saint Paul,Minnesota
Summary
Analytical and detail oriented candidate perusing a B.S. in Business and Marketing at the University of Minnesota with a minor in Business Analytics skilled at prioritizing and managing multiple tasks while delivering accurate, data-driven insights and creative solutions with a positive attitude.
Overview
11
11
years of professional experience
Work History
Bartender
The Cheesecake Factory
01.2019 - Current
- Used POS system to place orders and manage tickets
- Developed strong relationships with repeat customers, fostering loyalty and repeat business.
- Cleaned and organized bar station to maintain ECO Lab standards
- Resolved customer complaints through variety of means
- Trained and mentored incoming employees in 8 different departments
Director of Operations
Ultimate Health Care LLC
02.2018 - 01.2020
- Oversaw employee intake and training
- Supervised and managed successful timecard acceptance process of over 100 employees bi-weekly
- Improved team performance with continued coaching and development plans
- Managed bi-weekly billing cycle of over $250,000 to insurance companies
- Resolved and re-sent rejected invoices
Data Entry Specialist
ALL TRANS LLC
03.2017 - 02.2018
- Input and maintained data sets to ensure accuracy
- Helped set team deadlines and monitored work speed to ensure all was completed
- Utilized Excel functions (VLOOKUP, pivot tables) to streamline data processing
- Assisted in analyzing data to follow operational trends and support decision making
Manager
Qdoba
01.2015 - 03.2017
- Maintained food freshness by hourly completing food checks
- Trained new employees in all 6 different departments
- Communicated team goals and specific goals to boost performance
- Resolved guest complaints
- Wrote schedule accommodating requested days off and appointments
Education
Bachelor of Science - Business And Marketing
University of Minnesota
Minneapolis, MN05-2028
Minor - Business Analytics
University of Minnesota
Minneapolis, MN05-2028
Certificate - Sales
University of Minnesota
Minneapolis, MN05-2028
Skills
- Leadership & Training: Public Speaking, Training & Development, Microsoft PowerPoint
- Data: Microsoft Excel (PivotTables, VLOOKUP), Google Sheets
- Sales and Marketing: CRM (Salesforce, HubSpot) In Progress
- Organization: Microsoft Outlook
- Microsoft Teams & Slack
- Creativity & Critical Thinking
Timeline
Bartender
The Cheesecake Factory
01.2019 - Current
Director of Operations
Ultimate Health Care LLC
02.2018 - 01.2020
Data Entry Specialist
ALL TRANS LLC
03.2017 - 02.2018
Manager
Qdoba
01.2015 - 03.2017
Bachelor of Science - Business And Marketing
University of Minnesota
Minor - Business Analytics
University of Minnesota
Certificate - Sales
University of Minnesota