Summary
Overview
Work History
Education
Skills
Customer Service Feedback
Timeline
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Carter Krajnek

Waukesha,WI

Summary

Known for my punctuality, dedication, and strong work ethic across a diverse range of job roles. I bring a professional attitude with experience in housekeeping, achieving customer service excellence in the moving industry, and providing technical support for UW Oshkosh's athletic department. Currently pursuing a degree in Business Management, I am eager to secure a full-time summer position with the flexibility to balance academic commitments in the fall.

Overview

6
6
years of professional experience

Work History

Moving Specialist

Badger Brothers Moving
05.2023 - Current
  • Calculated the most efficient means of transportation in consideration of customers' belongings and timing with possibly 2-3 moves a day
  • Provided exceptional customer service throughout the entire moving process, leading to repeat business and referrals from satisfied clients.
  • Facilitated post-move follow-ups with clients to address any outstanding issues or gather feedback for continuous improvement initiatives.
  • Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
  • Assisted in the training of over 20 new hires, sharing industry knowledge and best practices to develop a high-performing team.
  • Implemented safety protocols to minimize potential accidents or damages during the moving process, reducing liability risks.

Executive Airbnb Housekeeper

Jay Caviani
07.2020 - 05.2024
  • Manage the cleaning of 2 estates within a strict deadline, making sure all 11 bathrooms and 19 beds have been prepared before guest arrival
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Observed proper use of chemicals when cleaning various surfaces
  • Stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and cleaning multiple bedrooms/bathrooms
  • Maintained the overall appearance of the estates by using power tools to trim and clean the outside of the properties

Athletic Department Intern

Uw Oshkosh Athletics
08.2022 - 11.2022
  • Operated technical equipment such as broadcasting cameras and graphics on display screens for all sporting events
  • Provided energy to hype up the student section in home games
  • Managed social media postings for the school's sports teams, and uploaded around 10-20 photos weekly to facilitate in posting continuous content.
  • Provided essential support during games and events, ensuring smooth operations both on-site and behind the scenes for 6 different sports.
  • Assisted in marketing initiatives for athletic programs, driving increased fan engagement and game attendance.

Education

Business Management -

WCTC
Pewaukee, WI
05.2025

High School Diploma -

East Troy High School
East Troy, WI
11.2021

Skills

  • Customer Service
  • Exceptional Communicator
  • Focused and Detail-Oriented
  • Time Management
  • Teamwork
  • Complex Problem-Solving
  • Housekeeping
  • Analytics
  • Social Media Management
  • Data Evaluation
  • Inventory controls

Customer Service Feedback

5 Star Google Reviews given from Badger Brothers Moving:


Hannah Henkel 7/23

  • "We loved using Badger Brothers Moving, from scheduling to the actual move! The scheduling was super helpful - I loved that Hannah left detailed voicemails that I could use to confirm what I knew on my end. we also loved Jeff and Carter. Our move wasn't the easiest (a third-floor apartment and a bungalow before moving to a ranch house), but they were ready and willing to help us at every step. We had a few pieces of furniture that got moved around during it, and they made sure we were super happy with what they did and where we needed things. I would use them again in a heartbeat!"


Sean Lay 8/23

  • "I cannot say enough how overwhelmingly pleased we are with the quality of this move. From start to finish, we were given the utmost service and respect. I placed my quote, Hannah gave us an accurate and detailed response. The cost compared to competitors was the most reasonable, and unlike the competitors, they didn't overwhelm us with phone call after phone call just for getting a quote. Carter and Zach showed up right on time, and they got our move done blazingly fast while not causing any damage. Our final bill was even about an hour or two under what we expected."


Taylor Jahner 9/23

  • "Amazing experience from start to finish. Mark and Carter were great, would hire them again in a heartbeat."


Kim W. 4/24

  • "The day of our move, Dane K, Carter K, and Tristian B called ahead to alert me that they were on their way. All three men were very polite and worked efficiently. They treated everything carefully and nothing was damaged. Furniture was wrapped with blankets and cling wrap. One of them walked through with me at each location to ensure everything was moved out that I wanted and things were placed in a new location where I wanted before they left. Best of all they finished several hours before the estimated time given by the scheduling team."


Perry Lodes 4/24

  • "Jacob K and Carter K were great! They were very friendly and hard workers! They made the move easy and offered to help move the things from my car. They were quick and made sure all my belongings were handled with care!! They did a great job and made me feel comfortable and confident in their ability to keep my things safe and to move it quickly!"


Nicholas Grode 5/24

  • "From start to finish, David, Anthony, and Carter provided us with a great moving experience on 5/6/24. Collectively, they were an efficient team as well as an easy team to communicate with. If you're on the fence about selecting a moving company or completing your move on your own, do yourself a favor and work with Badger Brothers!"




Timeline

Moving Specialist

Badger Brothers Moving
05.2023 - Current

Athletic Department Intern

Uw Oshkosh Athletics
08.2022 - 11.2022

Executive Airbnb Housekeeper

Jay Caviani
07.2020 - 05.2024

Business Management -

WCTC

High School Diploma -

East Troy High School
Carter Krajnek