Carter Loftis
Old Hickory,TN
Summary
Dynamic Dispatcher and Medical Technician with a proven track record at Adapt Health, excelling in interpersonal communication and logistical operations. Results-driven Renewal Sales Specialist with a proven ability to maintain high productivity levels and complete tasks efficiently. Enhanced customer satisfaction through personalized service, while leveraging expertise in security software to improve operational efficiency.. Committed to staff development and sales strategy, driving significant growth in client relationships and opportunities.
Overview
17
17
years of professional experience
Work History
Medical Equipment Technician/Dispatcher/Warehouse Manager
Adapt Health
Mount Juliet, USA
08.2020 - Current
- Monitored personnel or equipment locations and utilization to coordinate service and schedules.
- Developed strong relationships with customers by providing personalized assistance and support.
Renewals Sales Representative
ServiceSource
Nashville, USA
06.2017 - 08.2020
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Cross-sold additional products and services to purchasing customers.
Manager
Whitt’s Barbecue
Mount Juliet, USA
11.2007 - 06.2017
- Trained employees on additional job positions to maintain coverage of roles.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Cyber Security+ Certification -
UTK – Quickstart University
Knoxville, TN01.2024
Bachelor of Science - Business
Tennessee Tech University
Cookeville, TN01.2013
Skills
- Interpersonal Communication
- Leader
- Customer Service
- Staff development
- Employee scheduling
- Organized
- Microsoft Office
- SalesForce
- BrightTree
- Logistical operations
- Understanding network security concepts and how to secure network infrastructures
- Security Software – Wireshark
- Security Software – Kali Linux
- Security Software – Metasploit
- Security Software – Snort
- Sales strategy
- Time management
- Sales improvement
Certification
- COMPTIA Security+
Timeline
Medical Equipment Technician/Dispatcher/Warehouse Manager
Adapt Health
08.2020 - Current
Renewals Sales Representative
ServiceSource
06.2017 - 08.2020
Manager
Whitt’s Barbecue
11.2007 - 06.2017
Cyber Security+ Certification -
UTK – Quickstart University
Bachelor of Science - Business
Tennessee Tech University
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