Summary
Overview
Work History
Education
Skills
Timeline
Generic

Efrain Cervantes

Oakfield,TN

Summary

Dynamic Medical Equipment Technician with Agiliti Healthcare, skilled in electrical troubleshooting and preventive maintenance. Proven track record of enhancing equipment reliability and customer satisfaction through effective problem-solving and strong interpersonal communication. Adept at managing inventory and technical documentation, ensuring optimal operational efficiency in a fast-paced healthcare environment.

Overview

6
6
years of professional experience

Work History

Medical Equipment Technician

Agiliti Healthcare
Jackson, TN
10.2023 - 03.2025
  • Maintained accurate records of service calls and repair activities for each piece of equipment.
  • Tested electrical circuits, components, and associated equipment following established procedures.
  • Demonstrated correct operation and preventive maintenance of medical equipment to personnel.
  • Inspected malfunctioning medical equipment with test and analysis instruments.
  • Reviewed operational logs to ensure proper functioning of medical equipment.
  • Interpreted schematics, diagrams, and blueprints to diagnose and resolve system issues.
  • Provided technical support to clinical personnel in the use of medical equipment.
  • Wrote and executed test procedures and documented results.
  • Reported data for maintenance, installations, and inventory assessments.
  • Performed preventative maintenance, troubleshooting, and repairs on medical equipment.
  • Prepared detailed reports documenting results from tests conducted on medical equipment.
  • Coordinated with vendors to order replacement parts as needed for servicing medical devices.
  • Assisted with inventory management of parts and supplies related to medical equipment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Hospital Service Technician

Agiliti Healthcare
Jackson, TN
03.2022 - 10.2023
  • Filled verbal and written requests for items based on daily or individual requisition.
  • Conducted regular maintenance checks on all hospital-owned medical equipment.
  • Cleaned instruments to prepare for sterilization.
  • Conducted daily rounds to collect equipment for processing and distributed equipment throughout facility to maintain required levels.
  • Examined equipment to detect leaks, worn, or loose parts or other indications of disrepair.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Patient Transporter

West Tennessee Healthcare
Jackson, TN
09.2019 - 03.2022
  • Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
  • Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
  • Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
  • Lifted patients to move off beds, examination tables or stretchers.
  • Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
  • Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
  • Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
  • Facilitated the smooth handover of patients to receiving departments, ensuring clear communication of any special requirements.
  • Provided emotional support and reassurance to patients and their families during transport.
  • Sanitized and cleaned furniture, railings and floors.
  • Restrained patients to prevent violence or injury while assisting physicians or nurses to administer treatments.
  • Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
  • Provided physical support to patients to assist in performing daily living activities.
  • Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.

Education

High School Diploma -

North Side High School
Jackson, TN
05-2017

Associate of Applied Science - Cyber Defense Security

Jackson State Community College
Jackson, TN

Skills

  • Medical equipment maintenance
  • Electrical troubleshooting
  • Preventive maintenance
  • Technical documentation
  • Diagnostic testing
  • Parts ordering
  • Inventory management
  • Team collaboration
  • Problem solving
  • Analytical skills
  • Technical understanding
  • Problem-solving abilities
  • Interpersonal communication
  • Relationship building
  • Hazardous materials handling
  • Equipment inspection
  • Equipment disinfection
  • Supply and instrument ordering
  • Equipment Disposal Procedures
  • Electronic medical records management
  • Patient Privacy Rights
  • Biomedical Technology
  • Customer service

Timeline

Medical Equipment Technician

Agiliti Healthcare
10.2023 - 03.2025

Hospital Service Technician

Agiliti Healthcare
03.2022 - 10.2023

Patient Transporter

West Tennessee Healthcare
09.2019 - 03.2022

High School Diploma -

North Side High School

Associate of Applied Science - Cyber Defense Security

Jackson State Community College

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Efrain Cervantes