CARTER RUFF
Dallas,Texas
Summary
Fast-learning problem-solver who is detail oriented and has a proven record of leadership and strong customer relationships. Thrives in a fast-paced environment.
Experienced with managing golf shop operations and providing excellent customer service. Utilizes effective communication to assist customers with their needs and maintain shop organization. Knowledge of inventory management and sales techniques.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Golf Shop Assistant
Pinnacle Golf Club
12.2024 - Current
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Assisted in hiring seasonal staff for peak periods while ensuring they received proper training before interacting with customers.
- Managed club repair services, delivering timely repairs that exceeded customer expectations.
- Research market trends regularly to make informed decisions about which products should be stocked and featured in the golf shop.
Bartender Shift Manager
Hudson House
03.2022 - Current
- Utilize my strong organizational skills to manage guests’ needs in a popular, often crowded upscale restaurant
- Recognized for exceeding guests’ expectations in providing an outstanding dining experience
Sales Professional
Texas Premier Golf Carts
07.2021 - 03.2022
General Contractor
King Roofing LLC
10.2020 - 06.2021
- Sales professional for both insurance and non-insurance contracts
- Personally spearheaded construction of each roof to meet the customer’s unique needs
Shift Manager
HoneyBaked Ham
08.2018 - 05.2020
- Managed all responsibilities of opening and closing the restaurant
- Worked front register and prepared food when needed
- Recognized for maintaining high levels of customer interaction and satisfaction
Front Gate Security
Pinnacle Golf Club
05.2015 - 08.2015
- Greeted guests and created a hospitable environment for the community and its visitors
- Gained experience in on-the-spot troubleshooting and problem-solving
Cart Barn
Pinnacle Golf Club
05.2014 - 08.2014
- Organized and prepared equipment daily to ensure exemplary experience for golfers
- Performed upkeep on all golf course amenities
Education
B.S. - Sport Management, Minor in Parks and Recreation
Texas A&M University
College Station, Texas08.2020
Skills
- Personable and charismatic with strong communication skills
- Proven leadership experience
- Comfortable with handling conflict while maintaining focus and calm
- Driven and motivated; willing to take initiative
- Highly adaptive and coachable
- Above-average golfer with a love for and knowledge of the sport
Certification
- Alcohol Seller/Server Certification – Various State-Specific Agencies.
Timeline
Golf Shop Assistant
Pinnacle Golf Club
12.2024 - Current
Bartender Shift Manager
Hudson House
03.2022 - Current
Sales Professional
Texas Premier Golf Carts
07.2021 - 03.2022
General Contractor
King Roofing LLC
10.2020 - 06.2021
Shift Manager
HoneyBaked Ham
08.2018 - 05.2020
Front Gate Security
Pinnacle Golf Club
05.2015 - 08.2015
Cart Barn
Pinnacle Golf Club
05.2014 - 08.2014
B.S. - Sport Management, Minor in Parks and Recreation
Texas A&M University
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