Summary
Overview
Work History
Education
Skills
Timeline
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Carter Schmitz

Saint Charles,MO

Summary

Dynamic professional with extensive experience at Lindell Bank, excelling in IT support and customer service. Proven ability to diagnose complex technical issues and enhance operational efficiency. Adept at network troubleshooting and effective communication, ensuring seamless onboarding and client satisfaction. Committed to delivering high-quality solutions in fast-paced environments.

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Supervisor & Universal Banker

Lindell Bank
08.2023 - Current
  • Diagnosed and repaired technical problems within the bank, focusing on network connections, telephones, printers, scanners, and network connections.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Resolved hardware issues including replacing parts as necessary.
  • Established computer workstations for new hires to facilitate onboarding process.
  • Established computer workstations for new hires to facilitate onboarding process.
  • Provided support for financial account issues through direct client interaction and telephone communication.

Dental Technician

Perio Protect
01.2022 - 01.2023
  • Work with porcelain, metal alloys, acrylic, and ceramics to craft and repair dental devices.
  • Installed new print drivers on computers and configured network connections between printers and computers.
  • Conducted regular testing of printers to identify any potential issues before they arise.
  • Monitored molding process parameters to ensure optimal performance of the machines.

Marine

United States Marine Corp
01.2021 - 01.2022
  • Utilized radio technology, weapon systems, and interpreted maps.
  • Maintained effective time management to meet deadlines consistently.
  • Collaborated as a cohesive team to achieve mission objectives.
  • Adhered to Uniform Code of Military Justice (UCMJ) and upheld military hierarchy and traditions.

Education

High School Diploma - Microsoft Office, Keyboarding, Computer Engineering and Workshop

Lindbergh High School
5000 S Lindbergh Blvd, Saint Louis, MO 63126
04-2020

Skills

  • Operating systems: Windows, Linux, Mac
  • IT hardware and software support
  • Printer configuration
  • Microsoft Office proficiency
  • Financial analysis
  • Jack Henry expertise
  • Helpdesk services
  • Customer service excellence
  • Effective communication
  • Attention to detail
  • Problem solving
  • Network troubleshooting

Timeline

Supervisor & Universal Banker

Lindell Bank
08.2023 - Current

Dental Technician

Perio Protect
01.2022 - 01.2023

Marine

United States Marine Corp
01.2021 - 01.2022

High School Diploma - Microsoft Office, Keyboarding, Computer Engineering and Workshop

Lindbergh High School