Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Walmart Associate
Walmart
Sioux Center, Iowa
08.2021 - Current
Trained new associates on store operations, policies, and procedures.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Provided customer service support for inquiries, complaints, and returns.
Cleaned shelves, counters and tables to maintain organized store.
Described merchandise and explained use, operation and care.
Operated equipment such as scanners and scales correctly during checkout process.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Ensured compliance with company safety regulations at all times while on the job.
Handled returns and exchanges according to company policies.
Bagged or packaged purchases and wrapped gifts.
Answered store and merchandise questions and led customers to wanted items.
Handled incoming calls from customers regarding orders or other inquiries.
Conducted inventory checks to ensure accuracy of shelf stock.
Built relationships with customers by providing friendly customer service.
Helped customers locate items within the store using the inventory system.
Managed multiple tasks simultaneously while maintaining attention to detail.
Organized store by returning merchandise to proper areas and restocked displays.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Recognized by management for providing exceptional customer service.
Pizza Cook
Pizza Ranch Buffet
Rock Valley, IA
08.2016 - 08.2021
Packaged and bagged cooked food and prepared items.
Followed procedures for safe handling of hot foods during preparation process.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Prepared multiple orders at once for speedy service.
Adhered to all health regulations regarding food storage and preparation.
Collaborated with team to deliver timely service of items.
Cut pizzas using rocking pizza cutter tool.
Used grills, deep fryers and griddles to cook food.
Assisted customers, answered questions and resolved complaints.
Maintained clean and orderly appearance throughout kitchen and dining area.
Recorded customer orders by answering phone or taking information in person.
Sanitized workstation at end of shift to prevent foodborne illnesses.
Delivered orders to customers in a safe, timely manner.