Carter Wilson
Clyde
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brewista - Shift Leader
7brew
05.2025 - Current
- Promoted additional items with beverages, increasing store sales.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Helped management keep adequate supply on hand by notifying of shortages.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Barista
Starbucks
07.2023 - 10.2024
- Greeted customers warmly and engaged in friendly conversation while taking their orders.
- Documented complex orders to accurately process payments in POS system.
- Described menu items and suggested products to customers.
- Prepared and served variety of coffee and tea beverages to customers.
- Fulfilled orders to exact customer specifications for optimum satisfaction.
- Maintained cleanliness and organization of work area, adhering to health and safety guidelines.
- Monitored beverage stations to maintain appropriate levels of syrups, sauces, milk, cups, lids, straws, napkins etc., refilling as necessary.
- Collaborated with team members to provide efficient service during peak hours.
- Addressed customer complaints or concerns promptly, ensuring satisfaction with products and services.
Cart Attendant
Shady Oaks Recreation
05.2020 - 08.2023
- Returned carts to storage at end of shift and collected trash or personal belongings.
- Inspected golf carts for cleanliness and functionality before each rental.
- Monitored inventory to provide golf carts, range balls and hand cart rentals promptly.
- Collected stray balls from around facility using specialized retrieval equipment or manual methods.
- Assisted with tournament setup, arranging golf carts for use and supporting range operations.
- Provided information about course layout, rules, etiquette tips, and general advice to inexperienced golfers upon request.
- Cleaned returned golf carts thoroughly, including washing exteriors, vacuuming interiors, and wiping down surfaces.
Education
Pre Physical Therapy - BSHS
Hardin-Simmons University
Abilene, TX05-2027
High school diploma - undefined
Clyde High School
Clyde, TX05-2023
Skills
- Building strong relationships
- Resolving complaints
- Quality control
- Task prioritization
- Multitasking
- Customer interaction
- Problem-solving abilities
- Professional demeanor
Certification
- TABC, Shady Oaks Rec. - 2021-2023
- Texas Food Handlers, Starbucks - 2023-2024
- Texas Food Handlers, 7Brew - 2025-Current
Timeline
Brewista - Shift Leader
7brew
05.2025 - Current
Barista
Starbucks
07.2023 - 10.2024
Cart Attendant
Shady Oaks Recreation
05.2020 - 08.2023
High school diploma - undefined
Clyde High School
Pre Physical Therapy - BSHS
Hardin-Simmons University