Summary
Overview
Work History
Education
Skills
Reaching my full potential.
References
Work Availability
Quote
Timeline
Generic
Kristina Amacher

Kristina Amacher

Ashland City,Tennessee

Summary

Hardworking and passionate job seeker eager to secure opportunity to foster My skills and advance My potential and demonstrate My desire to grow. Strong leader and problem-solver dedicated to streamlining operations to decrease inefficiencies and promote priority scheduling and time management. Coached and disciplined during the completion and acceleration of recent Leadership Development Program to use independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of peers and associates in a dynamic, fast-paced culture. Ambitious and passionate job seeker eager to secure a position with opportunity and growth potential. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Wireless Sales Pro Leader

Premium Retail Services Inc
01.2023 - 10.2023
  • Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Accepted and processed payments and purchases for new equipment using POS system.
  • Demonstrated proficient product knowledge to customers and provided detailed product information.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Assisted and supported training of new sales associates.
  • Maintained accurate records of sales and customer information.
  • Tracked and recorded department inventory of products.
  • Operated product tools, equipment and point of sale terminals.
  • Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
  • Replenished, faced and organized merchandise on shelving.
  • Maintained sound knowledge of company product suites.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Activated both contract and pre-paid wireless phones for Number customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Office Assistant

Planned Furniture Promotions
07.2022 - 01.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Assisted with budgeting and financial management to keep office operating within budget.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Utilized office management software to record and track customer information.
  • Coordinated and scheduled meetings and appointments.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Production Worker

First Team Staffing
04.2022 - 08.2022
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Assembled and tested various products to meet production requirements and quality control standards.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Participated in regular meetings with team members to discuss production updates.
  • Resolved issues quickly to maintain productivity goals.

Retail Sales Assistant

Talkmore Wireless
04.2021 - 04.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Worked with loss prevention in monitoring shopper behavior.
  • Coached team on effective upselling and cross-selling methods.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

High School Diploma - Hospitality Administration And Management

Glencliff High School
Nashville, TN
05.2012

Skills

  • Process Improvement
  • Quality Assurance Controls
  • Expense Control
  • Equipment Troubleshooting
  • Business Development
  • Strategic Planning
  • Inventory Control
  • Schedule Development
  • Data Analytics
  • Operations Management
  • Financial Management
  • Priority Management
  • Creative Solutions
  • Providing Feedback
  • Cash Register Systems
  • Customer Interaction
  • POS Inventory System Operation
  • Operational Efficiency
  • Till Counting
  • Effective Customer Communication
  • Event Coordination
  • Timely Project Completion
  • Teamwork and Collaboration
  • Conflict Resolution Techniques
  • Corrective Actions
  • Accounts Payable and Accounts Receivable
  • Strong Communication and Interpersonal Skills
  • Positive Reinforcement
  • Strategic Business Initiatives
  • Building Strong Relationships
  • Excellent Written and Verbal Communication
  • Productivity Performance
  • Employee Engagement
  • Effective Scheduling
  • Dispute Mediation
  • Goal-Driven
  • Technology Knowledge

Reaching my full potential.

My experience through high school was very diverse, as I attended multiple schools in the short term of 4 years, sculpting me into a highly adaptive person at a very delicate age. Instead of grieving the separation between myself and my newly established friends, I embraced the opportunity of experiencing a spectrum of student/youth culture. Being an example to others who were comfortable being complacent, I introduced the idea of curiosity and wonder. I expressed myself primarily through writing, poetry and short essays. My Junior year I was entered into a philanthropy writing contest by my Student Leadership coach/teacher/mentor, and I won! My humbleness didn’t fully comprehend the dynamics of winning, I wrote that essay from the heart with full intentions of bringing awareness to the Angel Tree, organized around the holidays to provide an opportunity to give a gift to the ones who otherwise may not have been fortunate enough to celebrate the holidays by receiving. The joy from speaking on a true childhood blessing experienced by my sister and I in elementary, long term effects on our Spirit, a heart warming joy seeking its opportunity to give back. This essay was it, my opportunity, not a contest. I had already won. I was an academic award winning student with a restless mind, barely awake to participate in class, an attendance of 13% my Senior Year, taking all Advanced Placement classes with no intention at the time to attend college; I wanted to work. Somehow continuing to have a relationship with my teachers, completing homework assignments and passing exams, I rarely found myself actually attending class; once every 2 weeks to turn in assignments and ensure I haven’t been removed from the school roster (which happened once), I pursued manual labor in a retail franchise so I could purchase my prom tickets, yearbook, senior pics, and cap and gown. I have all the potential to be an academic scholar; this has been recognized within me by various teachers since grade school. I’ve been recognized and presented academic honors, placed in gifted and talented programs, enrolled in advanced classes since 6th grade pre algebra. My own perception of what my future was holding for me at the time of graduation was confused with what society subliminally imprinted into my mind as what was the more responsible and realistic route of post academic. I was determined, ignorantly at this point, to work for what I wanted, or needed, or to go without. Quite an oxymoron, but I never understood, or believed, the difference. Statistically, I was intended to be a laborer and work start over ends to pay in order to live just so I can continue to work start over ends, again and again. This cycle became so whole that without the phases influencing my life in the way I recognized, I became immediately unfamiliar with my circumstantial teenage super power of adaption, spiraling into captivity. Embarking on this new journey, fresh in my 30s, I’m becoming aware of what’s destined to ascend me into my higher purpose, a projected potential always alive within, phasing out of cycles, spiraling out of control, losing my mind to find what matters. My school years aren’t concluded just yet, I’m accepting the awareness of my intuition guiding my spirit into Universities of universal possibilities. The circle had me moving in the right direction, I’ve just got to reverse the cycle and enter where I left out: continuing my education to obtain a degree in social psychology and psychotherapy and enter backwards into the socially structured phases of life’s intentions and purposes that aren’t unique to me, not tailored to my personality, not equipped to satisfy my individual needs. Desire and deflection illuminated my new path towards my true purpose, ready to be enlightened by embracing my full potential.

References

Derek Newlin

Premium Retail Wireless

6156744462

Previous employer, sales manager, LDP mentor and coach

Can testify my ability to learn and operate quickly, without supervision, and reliable when it comes to establishing a goal and reaching that goal. Derek has witnessed integrity in honesty, and accountability in my actions when they require correction. Communication and deliverance of results in the presence of doubt, encouraging further opportunities to prove why I am a leader. Mentored me through the completion of the company’s 12 week long Leadership Development Program and encourages me to consider taking on the role of sales manager over my own territory.

Chris Young

Talkmore Wireless Metro by TMobile

6158941752

Previous employer, area manager

Can testify my willingness to step up to the plate, advancement in roles, developing a manager mindset in the process of realigning the culture and values within a store after a sudden disposition and termination of the store’s manager after a very dishonorable act of greed and selfishness. Applied myself to the given task and provided full amount of effort in achieving a stable retail shop and work environment.

Jaimie Keown

Self-employed

4233689812

Personal reference, previous roommate, friend

Can testify my loyalty to my obligations, my humbleness and strong will to continue along the path of redemption and self discovery. Admirable in every way, my friend can testify on my behalf the faith I hold in high regards to accomplishing dreams and manifesting realities. She has seen my purest form of active transformation with a drive to embrace my full potential.

Dawn Raines

Self-employed residential housekeeping 15+years for the Ingram’s

9316397776

Personal reference, sister in law, previous co worker

Can testify my strengths in regards to reliability, professionalism, organizational skills, time management, customer oriented, and ambitious.

Rachael Gore

6152035088

Self-employed small business owner, licensed notary, immigration law student

Personal reference, long time friend

Can testify my willingness to grow, my resilience, my desire to succeed, my ability to adapt and maintain. Had witnessed my determination through personal trials and transitions, captivating the hearts of every human being with a struggle, presenting a walking testimony of deliverance and self development.

Work Availability

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Quote

Don't you dare underestimate the power of your own instinct.
Barbara Corcoran

Timeline

Wireless Sales Pro Leader

Premium Retail Services Inc
01.2023 - 10.2023

Office Assistant

Planned Furniture Promotions
07.2022 - 01.2023

Production Worker

First Team Staffing
04.2022 - 08.2022

Retail Sales Assistant

Talkmore Wireless
04.2021 - 04.2022

High School Diploma - Hospitality Administration And Management

Glencliff High School
Kristina Amacher