CARTEZ MOORE
Houston,TX
Summary
U.S. Veteran and IT Professional with a background in industrial design, waste management, material stocking, and product shipment. Enthusiastic and highly responsible nature and a strong commitment to exceeding expectations for each job. Adaptable individual boasting a background in analyzing blueprints, specifications, and sketches. A motivated IT professional with experience implementing corrective actions to alleviate project issues. Organized and motivated employees eager to apply time management and organizational skills in various environments. Seeking opportunities to expand IT skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Information Technology Support Specialist
Eplus/ Texas Children Hospital
09.2023 - Current
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested new software and hardware prior to deployment.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Installed and configured operating systems and applications.
- Monitored system performance to identify potential issues.
- Installed, configured and maintained computer systems and network connections.
- Configured and tested new software and hardware.
- Translated complex technical issues into digestible language for non-technical users.
Ironworker
Deem Structural Services
01.2020 - 12.2022
- Studied blueprints, drawings and specifications to determine layout of work
- Performed mod assembly, erected and connected structural steel and leveled and torqued connections after steel placement
- Operated cranes appropriately to hoist metal components into required areas
- Managed and tracked materials and supplies needed for projects and expedited additional materials to avoid project delay
- Encouraged all workers to take precautions to prevent mishaps and injuries on the job
- Maintained open communication with crane and other equipment operators to smoothly transport loads
- Transported materials, tools and machines to installation sites
- Safely and efficiently rigged steel members for connectors and pre-assembled bent sections
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Inspected and repaired components to implement corrective action
- Sustained safety protocols and ensured proper, cost-effective and accurate handling of equipment and materials.
Welder / Welder, Piping
Technology & Products Inc
07.2015 - 01.2020
- Combined welding techniques, knowledge of metallurgy, and engineering requirements to produce quality work
- Laid out, fitted and fabricated metal components, cleaned and degreased weld joints and workpieces efficiently
- Inspected materials or structures requiring welding and monitored processes while staying aware of overheating levels
- Sustained safety protocols and ensured proper, cost-effective, and accurate handling of equipment and materials
- Reviewed blueprints, cutting of metal into the appropriate shape and smoothing molten metal to remove creases
Navy / Hospital Corpsman, US Navy
06.2010 - 01.2015
- Deployed in support of combat operations, disaster relief, and humanitarian assistance missions, provided the best medical care our nation can offer ashore and afloat
- Helped administer a wide range of preventive care and medications, including immunizations and intravenous fluids
- Conducted physical examinations and assisted in the treatment of diseases and injuries
- Supervise sanitation and safety conditions in the workplace
- Worked on USS Kearsarge radar system
- Provide on ground relief for Japan in 2011 Tohoku earthquake and Tsunami
Education
Associate Degree -
Information Technology Security Administrator -
MyComputerCareer.com
Houston, TX07.2023
Advance Welding Degree -
Houston Community College
Houston, TX2017
High School Diploma -
Rutland High School
Macon, GA05.2010
Skills
- Systems: Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System, and Intrusion Detection System
- Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and Processors
- Software: Microsoft Firewalls, identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic, Classless IP Addressing
- Setup and configure computer hardware, software, systems, networks, printers, and scanners
- Diagnose, repair, prioritize, and display problem-solving skills when troubleshooting technical issues
- Virus and malware mitigation, cleaning infected computers, and implementation of Encryptions
- TCP/IP, DNS & DHCP and Microsoft OS
- Managing hard drives and security patches
- Familiar with Microsoft Firewalls including software and hardware-based Virus and malware mitigation, Active directory, Help desk and customer service
Additional Information
Desired Location: Houston, TX
Timeline
Information Technology Support Specialist
Eplus/ Texas Children Hospital
09.2023 - Current
Ironworker
Deem Structural Services
01.2020 - 12.2022
Welder / Welder, Piping
Technology & Products Inc
07.2015 - 01.2020
Navy / Hospital Corpsman, US Navy
06.2010 - 01.2015
Associate Degree -
Information Technology Security Administrator -
MyComputerCareer.com
Advance Welding Degree -
Houston Community College
High School Diploma -
Rutland High School
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