Cartres Grove
Indianapolis,IN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving ever patient a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
MA
St.Vincent
Indianapolis, IN
06.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Billing Specialist
IU
Indianapolis, IN
04.2019 - 07.2022
- Managed all payments processing, invoicing and collections tasks.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Reviewed medical records to ensure accuracy of billing information and patient data.
MA/Patient Referral Coordinator
Ascension Medical Group
Indianapolis, IN
07.2021 - 01.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
MA/PCA
IU Health University Hospital
Indianapolis, IN
11.2015 - 04.2018
- Maintained accurate records of client care services provided on a daily basis.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Collected, labeled, processed, and distributed donor samples according to established procedures.
- Performed outbound follow up calls to ensure satisfaction with products or services provided.
Patient Access Specialist
Ascension
Indianapolis, IN
04.2017 - 10.2017
- Provided support to medical staff by obtaining authorizations from insurers for services rendered.
- Reviewed documentation for completeness and accuracy prior to submitting claims to payers.
Dietary Aide
Woodridge Assistant Living
South Bend , Indiana
04.2009 - 10.2014
- Stocked supplies in dining areas as needed.
- Delivered meals to residents and patients in their rooms when requested.
- Assisted with preparation of snacks and other light meals.
- Informed supervisor about any changes in patient's dietary needs or preferences.
Education
High School Diploma -
Washington High School
South Bend, IN05-2009
Nursing
South College
IndianapolisSkills
- Attention to Detail
- Communication
- Patient-focused care
- Medical office administration
- Phlebotomy
- EKG administration
- Trustworthy companion
- Medical records confidentiality
- Compassionate
- Medical billing and coding
Certification
- Medical Asstiant
Timeline
MA
St.Vincent
06.2024 - Current
MA/Patient Referral Coordinator
Ascension Medical Group
07.2021 - 01.2022
Billing Specialist
IU
04.2019 - 07.2022
Patient Access Specialist
Ascension
04.2017 - 10.2017
MA/PCA
IU Health University Hospital
11.2015 - 04.2018
Dietary Aide
Woodridge Assistant Living
04.2009 - 10.2014
High School Diploma -
Washington High School
Nursing
South College