Carvey Dunn
Director, Operations
Olive Branch,MS
Summary
Proactive Operations Leader with expertise in policy implementation, strategic planning, and problem-solving. Focused on driving organizational growth through collaboration and consensus-building. Strong communicator committed to achieving positive outcomes and supporting team success. Eager to tackle new challenges and advance organizational objectives.
Overview
20
20
years of professional experience
Work History
Director of Warehouse Operations
Sysco Memphis
Memphis, TN
11.2021 - Current
- Direct the operations and logistics of a multi-million dollar business.
- Develop and implement operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Manage day-to-day operations of a large staff in multiple departments.
- Coordinate activities between different departments to ensure successful completion of projects.
- Analyze financial data to make informed decisions on cost savings initiatives.
- Provide leadership and guidance to subordinate managers and supervisors.
- Maintain budgeting documents for accurate tracking of expenses.
- Conduct performance reviews for direct reports, and provide feedback for improvement opportunities.
- Implement systems for monitoring employee attendance, scheduling, and payroll.
- Identify areas where process improvements could be made resulting in increased productivity.
- Prepared detailed reports outlining operational results on a regular basis.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
Transportation Manager
Sysco Memphis
Memphis, TN
11.2018 - 11.2021
- Developed and implemented cost-effective transportation solutions to reduce costs and improve efficiency.
- Oversaw the scheduling of vehicles and drivers to ensure timely delivery of goods.
- Coordinated with customers regarding delivery schedules, special needs, and other relevant information.
- Analyzed data from various sources to identify trends in transportation operations.
- Implemented policies and procedures related to driver safety, route optimization, vehicle usage.
- Identified opportunities for cost savings through improved route planning or alternative fuel sources.
- Established key performance indicators to measure the effectiveness of transportation operations.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Identified opportunities to reduce cost and improve productivity.
Transportation Supervisor
Sysco Memphis
Memphis, TN
07.2016 - 11.2018
- Coordinated daily transportation operations, including scheduling and routing of drivers.
- Monitored driver performance and provided feedback to ensure compliance with safety regulations.
- Maintained accurate vehicle maintenance records, mileage logs, fuel usage, and other related information.
- Managed a team of drivers to ensure the timely delivery of products, while adhering to applicable laws and regulations.
- Provided training on safety protocols and proper handling procedures for loading and unloading cargo.
- Resolved customer complaints professionally by providing appropriate solutions or alternatives.
- Prepared reports summarizing transportation activities, such as deliveries completed and delays encountered.
- Investigated accidents involving company-owned vehicles to determine causes and possible corrective actions.
Driver
Sysco Memphis
Memphis, TN
01.2015 - 07.2016
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- I have followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Loaded and unloaded goods from trucks using hand trucks or pallet jacks.
- Ensured compliance with DOT regulations and other applicable laws governing the transportation of sensitive.
- Reported any incidents involving the truck or its cargo to management immediately.
- Adhered to company policies and procedures related to safety and security standards.
- Conducted pre-trip inspections before departure, including verifying load details and confirming route information.
Warehouse Order Selector
Sysco Memphis
Memphis, TN
07.2010 - 01.2015
- Stacked pallets in an organized fashion for easy access and retrieval.
- Loaded and unloaded containers from trucks using a forklift or pallet jack.
- Labeled packages with customer information before loading onto trucks.
- Communicated with supervisors regarding any issues or discrepancies encountered while selecting orders.
- Picked orders quickly and accurately according to customer specifications.
- Operated material handling equipment such as reach truck, order picker. Safely and efficiently.
- Assisted in training new employees on proper safety protocols for operating machinery.
Dock Supervisor
Best Loading
Memphis, TN
01.2006 - 07.2010
- Ensured safe loading and unloading of cargo ships, monitoring of dock operations, and compliance with safety regulations.
- Supervised personnel on the docks.
- Provided training and guidance to new hires on company policies, rules, regulations, safety protocols.
- Prepared daily activity logs detailing work performed by dock personnel during shift hours.
- Hired and trained personnel to perform job duties, execute safety practices and develop individual performance requirements.
- Established priorities and assigned tasks to support dock operations.
Education
Associate of Arts - Business Administration
Southwest Tennessee Community College
Memphis, TN05-2024
Organizational Leadership
University of Memphis
Memphis, TNSkills
- Warehouse and logistics management
- Transportation management
- Operational efficiency
- Process improvement strategies
- Continuous improvement initiatives
- Business process enhancement
- Regulatory compliance
- Workforce planning
- Strategic planning and execution
- Business forecasting
- Cross-functional team leadership
- Revenue growth strategies
- Data analytics expertise
- Safety management practices
- Policy enforcement strategies
- Innovative solutions
- Adaptability and flexibility
- Data analytics expertise
Accomplishments
• Three consecutive years with a score of AA or AA+ on the BRC yearly audit
• Completion of massive re-rack with minimal impact on operations productivity while reducing shrink
• Year-over-year improvement in retention. Top 3
• Successfully managed transportation and warehouse operations
• $.04 reduction in shrink in FY25
•Reduction in WH shrink by $102,792
• Successfully completed cross-function and development training
• Completion of massive re-rack with minimal impact on operations productivity while reducing shrink
• Year-over-year improvement in retention. Top 3
• Successfully managed transportation and warehouse operations
• $.04 reduction in shrink in FY25
•Reduction in WH shrink by $102,792
• Successfully completed cross-function and development training
Timeline
Director of Warehouse Operations
Sysco Memphis
11.2021 - Current
Transportation Manager
Sysco Memphis
11.2018 - 11.2021
Transportation Supervisor
Sysco Memphis
07.2016 - 11.2018
Driver
Sysco Memphis
01.2015 - 07.2016
Warehouse Order Selector
Sysco Memphis
07.2010 - 01.2015
Dock Supervisor
Best Loading
01.2006 - 07.2010
Associate of Arts - Business Administration
Southwest Tennessee Community College
Organizational Leadership
University of Memphis