Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carwilyn Paclibar

Summary

Experienced PR Officer and Customer Service professional skilled in multitasking, problem-solving, and client relations. Fluent in English and Tagalog, with a proven track record in high-pressure situations, ideal for a flight attendant role.

Overview

27
27
years of professional experience
1
1
Certification

Work History

CRIZ IT Group
06.2016 - 01.2018
  • Admin work including invoicing
  • Making quotations
  • Booking flights, hotels and car rentals
  • Responsible in bank transactions
  • Prepares monthly payroll

Customer Service Officer

SBS Transit, Singapore
03.2012 - 10.2012
  • Maintained efficient train operations alongside providing prompt and safe passenger transportation.
  • Demonstrated strong dedication to maintaining a safe and pleasant environment for all passengers while upholding TTC regulations.

Registered Nurse

Dr. Ignacio M. Cortes general Hospital
02.2010 - 02.2012
  • Assessing and planning nursing care requirements
  • Providing pre- and post-operation care
  • Monitoring and administering medication and intravenous infusions
  • Taking patient samples, pulses, temperatures and blood pressures
  • Writing records
  • Supervising junior staff
  • Organizing workloads

Admin Assistant

Wealth Development Bank
04.2008 - 10.2009
  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
  • Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research
  • Greet and assist bank account holders
  • Maintain polite and professional communication via phone, e-mail, and mail

Marketing and Sales Representative

PDCP Now BDO (Banco De Oro)
01.1993 - 10.2002
  • Sourced and managed customer referrals.
  • Responded promptly to all lead and customer questions with accuracy, effectively prioritizing and escalating when needed.

Customer Sales Representative/Public Relations Officer

EasyCall
12.1991 - 01.1993
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Provided prompt responses to queries from individuals and related establishments.

Public Relations Officer

Easycall
12.1991 - 01.1992
  • Planning publicity strategies and campaigns
  • Writing and producing presentations and press releases
  • Provided prompt responses to queries from individuals and related establishments.
  • Organizing and attending promotional events such as press conferences, open days, exhibitions, tours and visits

Distributing clerk

Philtrust Bank
07.1991 - 12.1991
  • Accepting orders
  • Organizing, and distributing bank products and services to account holders
  • Assists the manager in the completion of administrative and clerical duties

Education

MBA - Business Administration

Stanton University
09.2024

MBA - Business Administration

Stanton University
Garden Grove, CA
06.2016

Bachelor of Arts - Mass Communications

University of San Jose Recoletos
Cebu, Philippines
03.1991

Skills

  • Bilingual in English and Tagalog
  • Safety Training
  • Passenger Assistance
  • Customer Service
  • Teamwork
  • Problem-Solving
  • Multitasking
  • Calm Under Pressure

Certification

  • Basic Supervisory Training - WealthBank, Philippines, Issued March 2009
  • Corporate Ethics and Image Management Training - WealthBank, Philippines, Issued May 2008
  • "I Always Must Make A Difference" Training - BDO, Philippines, Issued August 2000
  • Values Formation Workshop Training - PDCP Bank, Philippines, Issued May 1997
  • Customer Service Workshop - PDCP Bank, Philippines, Issued January 1995

Timeline

CRIZ IT Group
06.2016 - 01.2018

Customer Service Officer

SBS Transit, Singapore
03.2012 - 10.2012

Registered Nurse

Dr. Ignacio M. Cortes general Hospital
02.2010 - 02.2012

Admin Assistant

Wealth Development Bank
04.2008 - 10.2009

Marketing and Sales Representative

PDCP Now BDO (Banco De Oro)
01.1993 - 10.2002

Customer Sales Representative/Public Relations Officer

EasyCall
12.1991 - 01.1993

Public Relations Officer

Easycall
12.1991 - 01.1992

Distributing clerk

Philtrust Bank
07.1991 - 12.1991

MBA - Business Administration

Stanton University

MBA - Business Administration

Stanton University

Bachelor of Arts - Mass Communications

University of San Jose Recoletos
Carwilyn Paclibar