Cary Freeman
Lafayette,Ohio
Summary
Accomplished and results-driven professional with 35 years of extensive experience in residential construction and restoration. Successfully manages projects from inception to completion, ensuring quality workmanship and timely delivery. Coordinates with cross-functional teams and subcontractors to achieve project objectives while adhering to strict budgets and timelines. Exceptional problem-solving skills and ability to adapt to evolving industry trends. Committed to delivering exceptional customer service and exceeding client expectations.
Overview
37
37
years of professional experience
Work History
Roofing Project Manager/Salesperson
Winegardner Roofing
03.2022 - Current
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout theengagement process.
- Monitored project performance to identify areas of improvement and make adjustments.
- Managed projects from procurement to commission.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Presented professional image consistent with company's brand values.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Monitored service after sale and implemented quick and effective problem resolutions.
Roofing Salesperson
WAGNER ROOFING AND CONSTRUCTION SOLUTIONS
02.2021 - 03.2022
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Provided exceptional customer service by addressing concerns promptly and professionally during all stages of the project.
- Consistently met or exceeded monthly sales quotas through effective prospecting techniques and relationship-building strategies.
- Educated customers on the benefits of various roofing products, resulting in informed decision making.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
PROJECT MANAGER
ATLAS RESTORATION AND REMODELING
01.2012 - 10.2020
- Specialized in fire, water and storm damage restoration.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Inspected damaged properties and contents to prepare job action plan.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Job Foreman/ Estimator
Moore Construction
06.2002 - 11.2012
- Fire, wind and water damage restoration, room additions, kitchen and bath remodeling
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Prepared bids and proposals to submit to clients and secure new business.
- Researched construction cost trends to stay up-to-date with industry developments and changes.
- Proficiently used Xactimate to produce estimates for restoration projects.
Job Foreman/ Carpenter
Cousino Construction
08.1995 - 06.2002
- Repaired damage due to fire, wind and water to residential and commercial structures including but not limited to demolish, rough carpentry and finish carpentry.
- Implemented innovative construction techniques that reduced material waste while maintaining structural integrity.
- Trained new employees to learn how to produce quality workmanship on various rough and finish carpentry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
Carpenter/ Laborer
Homes By Gerbus
08.1989 - 08.1995
- New home construction and remodeling
- - Framing, roofing, windows, siding, electrical wiring, finish trim, cabinets and flooring
US Army - Combat Engineer
US army
07.1987 - 07.1989
- Constructed fighting positions, placed explosives, detected mines and prepared firing systems to assist in combat situations
Education
High School Diploma -
Celina High School
Celina, OH05.1987
Skills
- Extensive knowledge and experience in all aspects of Construction included but not limited to remodeling, new build, fire, water and storm damage restoration
- Project Management
- Schedule Management
- Project scope/estimate
- Inspection and repair
- Xactimate
- Building code compliance
- Roofing expert
Timeline
Roofing Project Manager/Salesperson
Winegardner Roofing
03.2022 - Current
Roofing Salesperson
WAGNER ROOFING AND CONSTRUCTION SOLUTIONS
02.2021 - 03.2022
PROJECT MANAGER
ATLAS RESTORATION AND REMODELING
01.2012 - 10.2020
Job Foreman/ Estimator
Moore Construction
06.2002 - 11.2012
Job Foreman/ Carpenter
Cousino Construction
08.1995 - 06.2002
Carpenter/ Laborer
Homes By Gerbus
08.1989 - 08.1995
US Army - Combat Engineer
US army
07.1987 - 07.1989
High School Diploma -
Celina High School
Similar Profiles
Nicole KelljcheainNicole Kelljcheain
Corporate and Business Transient Sales Account Manager at Winegardner & Hammons - The Spartanburg MarriottCorporate and Business Transient Sales Account Manager at Winegardner & Hammons - The Spartanburg Marriott
Nathan MadgeNathan Madge
Roofer Labourer at Madge Roofing, Direct Roofing, Abney RoofingRoofer Labourer at Madge Roofing, Direct Roofing, Abney Roofing
Chase TuckerChase Tucker
Salesman at Storm Roofing Solutions/Apex RoofingSalesman at Storm Roofing Solutions/Apex Roofing
Julia RhodesJulia Rhodes
Assistant Manager at Randol's Seafood RestaurantAssistant Manager at Randol's Seafood Restaurant
Lisa ReedLisa Reed
MS Sr. Systems Analyst at Altera/Northwell HealthMS Sr. Systems Analyst at Altera/Northwell Health