Caryn Emmons
Kennewick,WA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
33
33
years of professional experience
Work History
Prescription Team
Ideal Option
04.2019 - Current
- Respond to emails and resolve any issues pts may be having with prescription.
- Track pts prescriptions to ensure all scripts have been created.
- Contact pts with updates or when issues have been resolved.
- Work with providers to ensure pts are receiving high quality care.
- Prescription Team trainer.
- Assist supervisor with various assignments.
- Answer incoming calls from patients.
Store Manager
Dollar General
09.2017 - 07.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Manager
Rite Aid Pharmacy
10.2013 - 09.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Stay Home Mom
12.1994 - 10.2013
Customer Service Representative
Toyo Tanso USA
12.1992 - 12.1994
- Responsible for taking and entering orders.
- Communicate with engineers to ensure the appropriate drawing were being used for the parts being ordered.
- Communicate with the shop to set priorities.
- Communicate with shipping and receiving to ensure logistics timeliness.
- Host clients and take part in sales meetings.
- Visit clients with my salesman and participate in sales meetings.
- Active communications with customers regarding order status.
- Deep product knowledge.
Education
High School Diploma -
Sam Barlow High School
Gresham, OR05-1984
Aviation Mechanic Specializing in Hydraulics
US Navy
08-1985
Skills
- Active Listening
- Teamwork and collaboration
- Friendly, positive attitude
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Organization and time management
- Problem resolution
Timeline
Prescription Team
Ideal Option
04.2019 - Current
Store Manager
Dollar General
09.2017 - 07.2018
Store Manager
Rite Aid Pharmacy
10.2013 - 09.2017
Stay Home Mom
12.1994 - 10.2013
Customer Service Representative
Toyo Tanso USA
12.1992 - 12.1994
High School Diploma -
Sam Barlow High School
Aviation Mechanic Specializing in Hydraulics
US Navy
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