Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Associate
Amazon
04.2024 - Current
Employed various tools and equipment to find solutions to difficult or complex issues.
Optimized supply chain logistics, ensuring timely delivery of products and reduction in waste.
Enhanced team productivity by streamlining workflow processes.
Adapted quickly to changing production demands, demonstrating flexibility in performing various tasks as needed.
Medical Billing Specialist
Dermatologist of Central States
03.2022 - 04.2024
Provided customer service support to patients who had questions about their bills or payments due.
Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
Ensured HIPAA compliance by maintaining confidentiality of all patient information.
Researched complex billing issues involving multiple providers or services rendered over a period of time.
Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
Package Handler
UPS
11.2018 - 03.2022
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Shift Supervisor
Starbucks
09.2016 - 03.2020
Provided on-the-job training to new staff members.
Ensured all safety and sanitation regulations were met throughout the shift.
Conducted weekly inventory of supplies, equipment, and food items.
Counted and balanced cash drawer at the beginning and end of shift.