Dynamic program advisor with a strong background in stakeholder communication and strategic planning. Experienced in mentoring teams and implementing process improvements, effectively driving operational effectiveness and enhancing client engagement.
Overview
36
36
years of professional experience
Work History
Program Advisor
AbleTo/Optum
REMOTE, NY
08.2018 - Current
Assisted in developing program materials and resources for participants.
Coordinated communication between stakeholders and program teams.
Supported outreach efforts to engage new participants in programs.
Led team meetings to discuss case management strategies and service delivery.
Evaluated client needs through assessments and case reviews.
Supervised caseworkers to ensure compliance with organizational policies.
Director of Psychological Health
Kansas Army National Guard
Wichita, KS
12.2017 - 11.2019
Led strategic planning initiatives for operational effectiveness and resource allocation.
Facilitated communication between units to ensure mission alignment and collaboration.
Implemented process improvements to streamline operations and reduce turnaround times.
Mentored junior leaders to foster professional development and leadership capabilities.
Facilitated collaboration between teams by encouraging open communication channels.
Medical Social Worker
Encompass Hospice
Hachita, New Mexico
05.2017 - 12.2017
Assessed client needs to develop comprehensive care plans.
Coordinated with healthcare professionals to facilitate client services.
Provided crisis intervention and emotional support to clients and families.
Educated clients about available community resources and services.
Documented client progress and updated case files regularly.
Advocated for clients' rights within healthcare settings.
Conducted home visits to evaluate living conditions and support needs.
Collaborated with multidisciplinary teams to enhance patient care strategies.
Coordinated psychosocial assessments, treatment plans, and progress notes.
Medical Social Worker
Harry Hynes Memorial Hospice
Wichita, Kansas
11.2004 - 04.2017
Assessed client needs to develop comprehensive care plans.
Coordinated with healthcare professionals to facilitate client services.
Provided crisis intervention and emotional support to clients and families.
Educated clients about available community resources and services.
Documented client progress and updated case files regularly.
Conducted home visits to evaluate living conditions and support needs.
Collaborated with multidisciplinary teams to enhance patient care strategies.
Medical Social Worker
Via Christi Home Health Care
Wichita Falls, Texas
11.2004 - 04.2017
Assessed client needs to develop comprehensive care plans.
Coordinated with healthcare professionals to facilitate client services.
Provided crisis intervention and emotional support to clients and families.
Educated clients about available community resources and services.
Documented client progress and updated case files regularly.
Advocated for clients' rights within healthcare settings.
Conducted home visits to evaluate living conditions and support needs.
Collaborated with multidisciplinary teams to enhance patient care strategies.
Director of Social Services
Regency Nursing Home
Wichita, Kansas
12.1991 - 11.1993
Oversaw program development for community outreach and support services.
Managed staff training and development in social service best practices.
Coordinated assessments to identify client needs and service gaps.
Facilitated partnerships with local organizations for resource sharing.
Evaluated program effectiveness through client feedback and staff input.
Advocated for clients' rights and access to necessary services.
Social Worker - Adult Protective Services
Social and Rehabilitation Services
Great Bend, Kansas
12.1989 - 12.1991
Assessed client needs and developed personalized service plans.
Coordinated support services for individuals and families in crisis.
Collaborated with healthcare professionals to ensure comprehensive care.
Advocated for clients' rights and access to resources and services.
Managed case documentation and maintained accurate records.
Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
Education
Licensed Specialist Clinical Social Worker - Counseling
Private Study - Clinical
Wichita, KS
05-2013
Master of Arts - Social Work
Newman University
Wichita, KS
05-2003
Bachelor of Arts - Social Work
Wichita State University
Wichita, KS
05-1989
Skills
Program development
Resource allocation
Stakeholder coordination
Crisis intervention
Compliance oversight
Strategic planning
Process improvement
Staff mentorship
Team collaboration
Effective communication
Critical thinking
Timeline
Program Advisor
AbleTo/Optum
08.2018 - Current
Director of Psychological Health
Kansas Army National Guard
12.2017 - 11.2019
Medical Social Worker
Encompass Hospice
05.2017 - 12.2017
Medical Social Worker
Harry Hynes Memorial Hospice
11.2004 - 04.2017
Medical Social Worker
Via Christi Home Health Care
11.2004 - 04.2017
Director of Social Services
Regency Nursing Home
12.1991 - 11.1993
Social Worker - Adult Protective Services
Social and Rehabilitation Services
12.1989 - 12.1991
Licensed Specialist Clinical Social Worker - Counseling