Bay Host,Customer Service
Topgolf
Caryn Pascarelli
Stoughton,MA
Summary
Dynamic and results-oriented professional with a proven track record at Topgolf, excelling in large group facilitation and conflict resolution. Skilled in overseeing employee performance during shifts and providing cross-functional support. Demonstrated ability to enhance customer service, achieving a significant improvement in guest satisfaction. Expertise in both leadership and teamwork, driving operational excellence.
Work History
Education
Associate -
Massasoit Community College
Brockton, MASkills
Large Group Facilitation
Conflict Resolution Skills
Employee Oversight During Shifts
Cross-Functional Support
Accomplishments
After customer visits to the venue the were encourage to rate their service.I was able to reach some of the highest survey’s.
Timeline
Bay Host,Customer Service
Topgolf
Associate -
Massasoit Community College