CARYNN WRIGHT
West Columbia,SC
Summary
Experienced with Office Management, Insurance Coordinating and EDDA. Adept at managing schedules, coordinating meetings, and handling communications. With a background in coordinating and processing insurance payments, facilitating billing and managing patient accounts. Successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic.
Overview
20
20
years of professional experience
Work History
Office Coordinator/EDDA
Gildner Family Dentistry
11.2024 - 01.2026
- Guided team members to minimize delays and maintain high-quality daily production.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Communicated with insurance providers to verify patient coverage and benefits.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Assisted with patient care and comfort during dental procedures to enhance overall experience.
Treatment Coordinator
Carolina Smile Dentistry
11.2023 - 11.2024
- Coordinated payment with insurance companies and discussed dental benefits with patients.
- Coordinated patient appointments and treatment schedules for optimal workflow.
- Assisted patients with insurance verification and treatment plan explanations.
- Conducted financial consultations with patient and set up payment plans.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Successfully achieved production goals set forth by corporate, increasing office's overall revenue.
Office Manager / Insurance Coordinator / EDDA
Peak Dental
11.2016 - 10.2023
- Supervised staff members, organized schedules and delegated tasks.
- Filed insurance claims by obtaining and entering data related to patient, insurance provider, and dental codes for procedures and services provided.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Verified patient insurance coverage and eligibility for dental services.
- Created and maintained accurate electronic records of all insurance claims and payments.
- Resolved any discrepancies between patient billing statements and insurance reimbursements.
- Tracked overdue payments from insurance companies to ensure prompt reimbursement.
- Assisted dentist in providing dental treatment to patients: extractions, crown and bridge, root canals, implants procedures, composite fillings, etc.
Dental Assistant
South Lake Family Dental
01.2015 - 11.2016
Dental Assistant
Total Dental Care
06.2012 - 01.2015
Dental Assistant
Dr. Creig DuPuis
06.2010 - 09.2011
Head Dental Assistant
Dr. Mary Metropol
08.2005 - 05.2010
Education
Associate of Science - Dental Assisting
Midlands Technical College
West Columbia, SC08.2005
Skills
- Office/Supply Management
- Staff Management/Conflict Management
- Insurance Verification/Billing
- Attention to detail
- Organizational Skills
- Database Management (Eaglesoft, Open Dental, MacPractice)
- Billing Statement Management
- Patient Relations
- Clinical Support
- Restorative Procedures, Oral Surgery (Extractions, Implants)
- Digital Radiography/Charting/Trios Scanner
- Patient Schedule Management
Timeline
Office Coordinator/EDDA
Gildner Family Dentistry
11.2024 - 01.2026
Treatment Coordinator
Carolina Smile Dentistry
11.2023 - 11.2024
Office Manager / Insurance Coordinator / EDDA
Peak Dental
11.2016 - 10.2023
Dental Assistant
South Lake Family Dental
01.2015 - 11.2016
Dental Assistant
Total Dental Care
06.2012 - 01.2015
Dental Assistant
Dr. Creig DuPuis
06.2010 - 09.2011
Head Dental Assistant
Dr. Mary Metropol
08.2005 - 05.2010
Associate of Science - Dental Assisting
Midlands Technical College
References
References available upon request.