Carynne Evens
Petersburg,AK
Summary
Versatile branch manager offers financial consulting, cash handling and employee coaching and training expertise coupled with strong time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations of branch.
Overview
9
9
years of professional experience
Work History
Lending Branch Manager
Tongass Federal Credit Union
Petersburg
08.2023 - Current
- Managed daily operations and ensured compliance with financial regulations.
- Supervised staff and coordinated training programs.
- Enter, process, underwrite and approve all consumer loans for Petersburg branch.
- Assisted mortgage department with applications, member communication and facilitating loan signing.
- Opening member accounts and maintaining existing memberships.
- Oversee and perform branch monthly, quarterly and yearly audits.
- Implement branch policies and procedures.
Member Service Representative II/Branch Supervisor
ALPS Federal Credit Union
Petersburg, Alaska
02.2019 - 08.2023
- Executed high-volume member transactions, ensuring accuracy and efficiency.
- Opened and maintained member accounts, facilitating seamless access to services.
- Answered phone calls and emails, enhancing member experience through prompt support.
- Balancing drawers and vaults with accuracy.
- Entering loan applications and underwriting with recommendations for approval.
Terminal Clerk
Island Air Express
Petersburg, Alaska
01.2018 - 01.2019
- Book passenger tickets, weigh baggage and ensure weight loads don’t exceed plane limits.
- Greeted planes on tarmac, assisted passengers off, and unloaded baggage to facilitate smooth transitions.
- Collaborated with team members to streamline terminal operations and enhance passenger experience.
- Processed incoming and outgoing shipments, contributing to timely delivery and operational efficiency at Island Air Express.
- Adapted to changing flight schedules caused by weather conditions and safety protocols.
Education
Petersburg High School
Petersburg, AKSkills
- Consumer lending
- Loan underwriting
- Regulatory compliance
- Staff supervision
- Proficient in Microsoft Office
- Numerical analysis
- Adaptability to change
- Team collaboration
- Clear communicator, in person, by phone email or team programs
- Great customer service
Timeline
Lending Branch Manager
Tongass Federal Credit Union
08.2023 - Current
Member Service Representative II/Branch Supervisor
ALPS Federal Credit Union
02.2019 - 08.2023
Terminal Clerk
Island Air Express
01.2018 - 01.2019
Petersburg High School