Carys Kristensen
Wichita
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant and store settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Consistently kept store organized and stocked. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
The Mason Jar
05.2023 - 08.2025
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Brand Ambassador
Aerie
08.2022 - 12.2023
- Greet Customers; making connections with them while they are in store
- Answered customer questions and provided detailed product information.
- Complete transactions, online and in store
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
Waitress
Mickeys Ristorante
04.2022 - 11.2022
- Took food and drink orders
- Served meals
- Checked on diners, guests and customers frequently
- Bussed tables
- Handled money
- Swept, mopped, and prepared for customers, diners and guests
- Greeted customers, diners and guests
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Sutera's Italian Restaurant & Bar
05.2020 - 09.2021
- I seat tables, take orders, serve people, and take to go orders.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
Bachelor of Science - Nursing
Wichita State University
Wichita, KS05-2028
High School - undefined
Mill Valley High School
Shawnee, KS05.2024
Skills
- Cashiering
- Heavy lifting
- Merchandise stocking
- Retail Experience
- Customer service
- Strong multitasking
- Team collaboration
- Willing to learn
- Positive attitude
Certification
- CNA April 2025 to April 2027
- BLS Certification February 2025 to February 2027
Timeline
Waitress
The Mason Jar
05.2023 - 08.2025
Brand Ambassador
Aerie
08.2022 - 12.2023
Waitress
Mickeys Ristorante
04.2022 - 11.2022
Waitress
Sutera's Italian Restaurant & Bar
05.2020 - 09.2021
High School - undefined
Mill Valley High School
Bachelor of Science - Nursing
Wichita State University
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