Carysiana Perez
San Antonio,TX
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Dependable candidate successful at managing multiple priorities with a professional attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Senior Supervisor
Six Flags Fiesta Texas
05.2023 - Current
- Regularly check on locations to ensure safety and productivity, performing routine inspections to ensure quality and compliance with established specifications
- Be proactive in creation of new ideas, concepts, and production improvements
- Maintained calm demeanor in busy, high-stress situations, resolving issues professionally and effectively
- Monitored labor and sales per location, adjusting staffing accordingly based on park attendance and sales to reduced labor costs and increase revenue
- Communicate effectively with full-time supervisors, team members, and management daily
- Identified underperforming areas and implemented effective process improvements, correcting and guiding team to ensure compliance with company policies
Supervisor
Six Flags Fiesta Texas
01.2023 - Current
- Handled customer complaints, resolved issues
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed major location, working effectively to increase customer flow and sale of product
- Inventoried large sums of product and ordered product accordingly to ensure proper supply for daily operations
Lead
Six Flags Fiesta Texas
06.2022 - 01.2023
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Received feedback and constructive criticism to improve performance and work towards higher positions
Crew Member
Bill Miller BBQ
08.2021 - 05.2022
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
Team Member
Six Flags Fiesta Texas
04.2019 - 03.2020
- Contributed to team success by completing jobs quickly and accurately.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Arts - Early Education
Northwest Vista College
San Antonio, TX05.2025
High School Diploma -
San Antonio Leadership Academy
San Antonio, TX01.2021
Skills
- Conflict Resolution
- Staff Discipline
- Strong Organizational Skills
- Team Management
- Quality Standards
- Leadership
- Customer Service
- Detail-orientated
Timeline
Senior Supervisor
Six Flags Fiesta Texas
05.2023 - Current
Supervisor
Six Flags Fiesta Texas
01.2023 - Current
Lead
Six Flags Fiesta Texas
06.2022 - 01.2023
Crew Member
Bill Miller BBQ
08.2021 - 05.2022
Team Member
Six Flags Fiesta Texas
04.2019 - 03.2020
Associate of Arts - Early Education
Northwest Vista College
High School Diploma -
San Antonio Leadership Academy
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