Casanda Barnes
Irving,TX
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
11
11
years of professional experience
Work History
Technician
National Systems Integrator
08.2020 - 12.2022
- Managed maintenance activities, supervised staff and inspected equipment.
- Worked with diverse types of weather and ground conditions.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Maintained quality assurance and customer satisfaction objectives.
Front Desk Agent
Baymont Inn& Suites
01.2014 - 07.2021
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Monitored staff performance and provided feedback and guidance.
- Stored guest valuables in safe and individual boxes for security.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
Night Auditor
Ramada Inn Property Group
04.2012 - 05.2014
- Coordinated with vendors for repair and maintenance of hotel.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
Education
High School Diploma -
Morningside High School
Inglewood, CA07.1994
Skills
- Issue Resolution
- Lean Manufacturing
- Deadline Compliance
- Customer Interaction
Timeline
Technician
National Systems Integrator
08.2020 - 12.2022
Front Desk Agent
Baymont Inn& Suites
01.2014 - 07.2021
Night Auditor
Ramada Inn Property Group
04.2012 - 05.2014
High School Diploma -
Morningside High School
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