Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casanda Barnes

Irving,TX

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

11
11
years of professional experience

Work History

Technician

National Systems Integrator
2020.08 - 2022.12
  • Managed maintenance activities, supervised staff and inspected equipment.
  • Worked with diverse types of weather and ground conditions.
  • Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
  • Maintained quality assurance and customer satisfaction objectives.

Front Desk Agent

Baymont Inn& Suites
2014.01 - 2021.07
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Monitored staff performance and provided feedback and guidance.
  • Stored guest valuables in safe and individual boxes for security.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.

Night Auditor

Ramada Inn Property Group
2012.04 - 2014.05
  • Coordinated with vendors for repair and maintenance of hotel.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.

Education

High School Diploma -

Morningside High School
Inglewood, CA
07.1994

Skills

  • Issue Resolution
  • Lean Manufacturing
  • Deadline Compliance
  • Customer Interaction

Timeline

Technician

National Systems Integrator
2020.08 - 2022.12

Front Desk Agent

Baymont Inn& Suites
2014.01 - 2021.07

Night Auditor

Ramada Inn Property Group
2012.04 - 2014.05

High School Diploma -

Morningside High School
Casanda Barnes