Casandra Gonzalez
Clarksville,TN
Summary
Skilled Pharmacy Technician with 6 years of retail experience and 2 years in hospital experience. Trained in pharmacy functions to efficiently handle prescription refills, insurance inquiries and POS system transactions. Leverages Amerisource Bergan, Macrohelix, and EPIC inventory knowledge to access review, and update pharmacy inventory data. Sterile compounding certified.
Knowledgeable with background in managing front office operations. Successfully streamlined administrative processes and enhanced guest satisfaction through effective team leadership. Demonstrated excellent organizational and multitasking skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Kiewit Power Constructors
05.2024 - 03.2025
- Responsible for orientation of new employees
- Assist with payroll issues and concerns
- Input time and approve timecards
- Facilitate communication throughout the project staff
- Ensure health and safety policies are up to date
- Maintain critical records and procedures for handling sensitive data
- Order office supplies for all departments while being mindful of budget
- Experienced in Excel spreadsheets, Word documents and Powerpoint
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Pharmacy Technician
Driscoll Children's Hospital
02.2022 - 02.2024
- Adhered to company policy regarding good faith dispensing during prescription dispensing activities
- Rotated inventory for proper date management
- Labeled, stocked and inventoried incoming merchandise
- Reported prescription errors to pharmacists in line with company policies and procedures
- Participated in ongoing training to maintain high standard of clinical knowledge
- Delivered medication and supplies to patients and providers for smooth hospital operations
- Supported demand levels, monitoring pharmaceutical stock to determine reordering needs
- Learned the inventory system to receive and place orders through Amerisource Bergan, Macrohelix and EPIC
Pharmacy Technician
CVS Pharmacy
08.2021 - 02.2022
- Filled prescriptions by retrieving, counting and dispensing pharmaceuticals
- Verified customer information with prescription label
- Utilized pharmacy systems to enter patient and drug information
- Used electronic system to access prescription information
- Developed strong relationships with pharmacy patrons to cultivate customer loyalty
- Interpreted digital and physical prescription notes to prepare medications
- Resolved customer issues and answered questions to deliver positive customer experience
- Reported prescription errors to pharmacists in line with company policies and procedures
Pharmacy Technician
Walgreens
02.2017 - 08.2021
- Resolved customer issues and answered questions to deliver positive customer experience
- Rotated inventory for proper date management
- Made telephone calls to physicians, customers and insurance providers
- Used electronic system to access prescription information
- Utilized pharmacy systems to enter patient and drug information
- Assisted customers and patients by offering information on goods and services
- Labeled, stocked and inventoried incoming merchandise
- Developed strong relationships with pharmacy patrons to cultivate customer loyalty
- Interpreted digital and physical prescription notes to prepare medications
Education
Associate of Arts -
Del Mar College
Corpus Christi, TXHigh School Diploma -
Banquete High School
Banquete, TX06.2016
Skills
- Pharmacy operations
- Drug inventory control
- Fill orders
- Organization
- Task prioritization
- Coordination
- Teamwork
- Public speaking
- Mail handling
- Billing
- Vendor engagement
- Payroll and budgeting
Certification
- PTCB Certified
- National Sterile Compounding Certified
- Texas State Board of Pharmacy Certified
Timeline
Office Manager
Kiewit Power Constructors
05.2024 - 03.2025
Pharmacy Technician
Driscoll Children's Hospital
02.2022 - 02.2024
Pharmacy Technician
CVS Pharmacy
08.2021 - 02.2022
Pharmacy Technician
Walgreens
02.2017 - 08.2021
High School Diploma -
Banquete High School
- PTCB Certified
- National Sterile Compounding Certified
- Texas State Board of Pharmacy Certified
Associate of Arts -
Del Mar College
Similar Profiles
Michael EdwardsMichael Edwards
Purchasing/Material Control General Superintendent at Kiewit Power ConstructorsPurchasing/Material Control General Superintendent at Kiewit Power Constructors
Alexander CroninAlexander Cronin
Field Engineer at Kiewit Power DeliveryField Engineer at Kiewit Power Delivery
Nathan BartlowNathan Bartlow
IBEW at Kiewit PowerIBEW at Kiewit Power