Nature
Casandra Johnson
Murfreesboro,TN
Summary
Reliable, top-notch worker with outstanding customer service skills and relationship-building strengths.
In-depth understanding of sales strategy and merchandising techniques. Motivated Sales professional with demonstrated success in merchandising and strategic development. Recognized for advanced sales and merchandising skills.
Overview
7
7
years of professional experience
Work History
Retail
Nashville Zoo At Grassmere
06.2023 - Current
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Processed cash, credit and touchless transactions to fulfill customer orders.
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Nail Technician
Self-employed
03.2022 - Current
- Sanitized workstation and stocked workspace to facilitate general office and spa cleaning.
- Responded to customer requests and answered concerns about health and safety concerning equipment and products.
- Completed consultations with spa guests to determine nail care needs.
- Continuously expanding my knowledge and skill with additional classes and workshops.
- Regularly help multiple clients with perfecting healthy and function nails.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Cashier
Party City
08.2022 - 06.2023
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and find their desired party supplies.
- Restocked and organized merchandise.
- Arranged specific balloon arrangements for certain times and dates.
Floral Clerk
HyVee Foods
03.2022 - 05.2022
- Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
- Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
- Assisted with monthly inventory counts.
- Prepared potted plants and bouquets based on customer requirements.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
Cashier
Michaels Craft Store
08.2020 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Sandwich Artist
SUBWAY®Restaurants
06.2018 - 11.2018
- Greeted guests, promoted specials and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Kept the kitchen, counter, and dining areas cleaned and sanitized.
- Prepared fresh food for customers daily.
Food Service Worker
Pokistop
01.2018 - 06.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared fresh food for customers daily.
Sandwich Artist
SUBWAY®Restaurants
08.2017 - 12.2017
- Greeted guests, promoted specials and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Sales
Palm Beach Tan
02.2017 - 06.2017
- Educated clients on health and safety of tanning facilities and procedures.
- Maintained clean and stocked front counter area.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Updated computer system with client schedules, inventories and spa information.
Education
Nail Technician - Cosmetology
Academy of Nail Design
Omaha, NE03.2022
GED -
Conejo Valley Adult School
Thousand Oaks, CA2018
Skills
- Reading Comprehension
- Strategic Business Planning
- Efficient Service
- Store Presentation
- Rewards Programs
- Critical Thinking
- Social Perceptiveness
- Client Support
- Money Handling
- Customer Service Excellence
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteImportant To Me
Work-life balanceFlexible work hoursInterests
Animals
Sunsets/sunrises
Timeline
Retail
Nashville Zoo At Grassmere
06.2023 - Current
Cashier
Party City
08.2022 - 06.2023
Nail Technician
Self-employed
03.2022 - Current
Floral Clerk
HyVee Foods
03.2022 - 05.2022
Cashier
Michaels Craft Store
08.2020 - 09.2021
Sandwich Artist
SUBWAY®Restaurants
06.2018 - 11.2018
Food Service Worker
Pokistop
01.2018 - 06.2018
Sandwich Artist
SUBWAY®Restaurants
08.2017 - 12.2017
Sales
Palm Beach Tan
02.2017 - 06.2017
Nail Technician - Cosmetology
Academy of Nail Design
GED -
Conejo Valley Adult School
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