Casandra Salgado Duran
Lawton,Michigan
Summary
Passionate Interpreter with a year of experience as well as a lifetime of linguistic diversity. Offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations. Exposed to both customer service and branches of the medical field through care taking, serving in the food industry, and currently being a freelancing interpreter.
Overview
5
5
years of professional experience
Work History
Language Interpreter
Voices For Health
Grand Rapids, MI
07.2023 - Current
- Fostered cultural understanding by offering insights into customs, idioms, and expressions unique to each language
- Boosted customer service quality through the seamless translation of written documents such as reports, contracts, and manuals
- Collaborated with fellow interpreters to ensure consistency in translations across multiple projects, social work cases, and medical related tasks
- Maintained strict confidentiality protocols while handling sensitive information during interpretation assignments
- Managed multitasking effectively under pressure while providing immediate interpretations during fast-paced discussions or debates
- Enabled medical professionals to provide better care by accurately interpreting patient concerns, symptoms, and medical histories.
Waitress
Malia's Taqueria
Paw Paw, MI
10.2022 - 07.2023
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests
- Collaborated with team members to consistently provide efficient service during peak hours
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Dietary Aide
White Oaks Assisted Living
Lawton, MI
05.2021 - 08.2022
- Kept all kitchen areas clean, tidy and free of hazards
- Served meals to residents in accordance with established schedules and dietary procedures
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery
- Interacted with a variety of different age groups.
Barista
Rustic Grounds Cafe And Market
Lawton, MI
10.2019 - 03.2021
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Associate of Science - Social Sciences
Southwestern Michigan College
Dowagiac05.2025
Diploma - General Education
Lawton High School
06-2023
Skills
- Detail oriented
- Attention to Detail
- Develops positive workplace relationships
- Memory retention
- Fluent Bilingualism (Spanish)
- Client Confidentiality
- Scientific terminology
- Confidential Information Protection
- Multitasking
- Active Listening
Languages
Spanish
Native/ Bilingual
Timeline
Language Interpreter
Voices For Health
07.2023 - Current
Waitress
Malia's Taqueria
10.2022 - 07.2023
Dietary Aide
White Oaks Assisted Living
05.2021 - 08.2022
Barista
Rustic Grounds Cafe And Market
10.2019 - 03.2021
Associate of Science - Social Sciences
Southwestern Michigan College
Diploma - General Education
Lawton High School
Similar Profiles
Deborah EidDeborah Eid
Community Interpreter at Voices for HealthCommunity Interpreter at Voices for Health
Andrea DumalaAndrea Dumala
Health Care Advocate/ Story Referral Partner at Florida Voices For HealthHealth Care Advocate/ Story Referral Partner at Florida Voices For Health
Joana SanchezJoana Sanchez
Court Appointed Special Advocate at Voices For ChildrenCourt Appointed Special Advocate at Voices For Children