Casandra Wofford
Ozark,MO
Summary
Dynamic and compassionate professional with a diverse background in healthcare and education, notably at Mercy Hospital Springfield. Excelled in patient care, data entry proficiency, and fostering social skills among preschoolers. Achieved notable improvements in classroom and patient satisfaction through innovative curriculum development and efficient healthcare administration. Skilled in HIPAA compliance and conflict resolution, demonstrating a commitment to ethical standards and patient confidentiality.
Overview
10
10
years of professional experience
Work History
Preschool Teacher
promise preschool
Springfield, MO
07.2024 - Current
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Facilitated group play activities that encouraged collaboration among students.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Read stories to children and taught painting, drawing, and crafts.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Incorporated music, art and theater into lesson planning.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Stay at Home Mom
Self-employeed
09.2020 - 07.2024
Foster Parent
Christian county
01.2016 - 10.2021
- create a safe and loving space for foster kid
- participate in court hearings
- speak up for child's best interest
- supervise parental visits
- make notes about concerns
- bring concerns or support to team meetings
- monthly visits with caseworkers
- visits with license worker every three months
- constant training
- CPR Certified
Wound Care Technician
Cox Health Systems
Springfield, MO
11.2019 - 09.2020
- Performed debridement using mechanical methods such as wet-to-dry dressings or enzymatic agents when indicated by physician orders.
- Assessed wound healing progress, taking photographs as needed for documentation purposes.
- Administered compression bandages or wraps when necessary to promote healing of venous ulcers or edema management.
- Applied moist dressings, topical ointments, gels, creams, pastes or foams to affected areas of skin and wound sites according to established protocols.
- Participated in interdisciplinary team meetings regarding patient care needs.
- Cleaned medical equipment or facilities.
- Monitored vital signs before and after treatment sessions.
- Cleaned and sterilized instruments used in wound care treatments.
- Performed dressing changes on patients with acute and chronic wounds.
- Observed infection control measures while performing duties associated with wound care treatments.
- Assisted in the preparation of wound care supplies for treatments.
- Operated equipment and machinery according to safety guidelines.
Medical Assistant
Mercy Hospital Springfield
12.2018 - 11.2019
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Patient Registration Specialist
Mercy Hospital Springfield
Springfield, MO
01.2015 - 01.2017
- Entered data into the computerized registration system to update patient demographics records.
- Assisted patients with questions regarding their accounts or billing issues.
- Maintained accurate patient records in accordance with HIPAA regulations and organizational policies.
- Scheduled appointments for patients using an electronic medical record system.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Answered incoming calls from patients or providers seeking assistance or providing updates on existing cases.
- Handled cash transactions accurately according to established procedures.
- Conducted insurance eligibility verifications to ensure coverage of services provided.
- Greeted patients and visitors, verified patient information, and collected copayments for services rendered.
- Provided customer service support by answering phones and responding to inquiries from staff and the public.
- Performed clerical tasks such as filing, faxing, copying, as requested.
- Verified insurance benefits prior to patient visits to maximize reimbursement potential.
- Reviewed medical records for completeness, accuracy, and compliance with regulations.
- Maintained confidentiality of patient information at all times in compliance with HIPAA regulations.
- Processed payments received from patients, reconciling receipts with daily deposits.
- Prepared documents for scanning into the electronic health record system as necessary.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Blue Eye High
Blue Eye Missouri 05-2002
Skills
- Social skill building
- Daycare management
- Calm and patient
- Physical fitness
- Group and individual instruction
- Classroom organization
- Conflict resolution techniques
- HIPAA compliance
- Insurance verification
- Payment collection
- Appointment scheduling
- Data entry proficiency
- Professionalism and ethics
Affiliations
- family
- church life, Fellowship Bible Church
- kids extracurricular activities
References
References available upon request.
Timeline
Preschool Teacher
promise preschool
07.2024 - Current
Stay at Home Mom
Self-employeed
09.2020 - 07.2024
Wound Care Technician
Cox Health Systems
11.2019 - 09.2020
Medical Assistant
Mercy Hospital Springfield
12.2018 - 11.2019
Foster Parent
Christian county
01.2016 - 10.2021
Patient Registration Specialist
Mercy Hospital Springfield
01.2015 - 01.2017
High School Diploma -
Blue Eye High
Similar Profiles
Anyssa SelkirkAnyssa Selkirk
Program & Evaluation Manager at Cincinnati Preschool PromiseProgram & Evaluation Manager at Cincinnati Preschool Promise
Cheyenne NorlinCheyenne Norlin
Teacher's Assistant at Promise Lutheran Church & PreschoolTeacher's Assistant at Promise Lutheran Church & Preschool
Sonia AllenSonia Allen
Teacher-Kindergarten at Promise Christian PreschoolTeacher-Kindergarten at Promise Christian Preschool
Ashley KramerAshley Kramer
Lead Production Associate at EnerSysLead Production Associate at EnerSys
Jason HughesJason Hughes
Sales Manager at City Wide Facility Solutions Orlando, FLSales Manager at City Wide Facility Solutions Orlando, FL