Casandre Trujillo
Overview
6
6
years of professional experience
Work History
Third Party Liability Specialist
Elevate Patient Financial Solutions
03.2023 - Current
- Assist hospitals in resolving accounts that are related to accidents.
- Communicate with insurance adjusters and personal injury attorneys during the claim adjudication process to ensure the facilities receive payment on submitted bills and liens.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
Road Service Advisor
System Transport
10.2022 - 02.2023
- Developed estimates by costing materials, supplies, and labor.
- Handled maintaince issues with confidence, using complex problem solving to provide effective resolution.
- Educated commercial truck drivers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Freight Driver
Huber Action Freight
08.2018 - 09.2022
- Maintained clean driving record, adhering to traffic laws and company policies for safe transportation practices.
- Reduced fuel costs with careful monitoring of vehicle performance and maintenance schedules.
- Ensured accuracy of cargo manifests, verifying contents against shipping documents before departure and upon arrival at the destination.
- Established strong rapport with clients.
Education
High School Diploma -
Central Valley High School
Spokane Valley, WA06.2011
Skills
- Expert problem solving
- Documentation management
- Proficient in Word, Excel, and Outlook
- Effective communicator across diverse teams
Timeline
Third Party Liability Specialist
Elevate Patient Financial Solutions
03.2023 - Current
Road Service Advisor
System Transport
10.2022 - 02.2023
Freight Driver
Huber Action Freight
08.2018 - 09.2022
High School Diploma -
Central Valley High School
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