Seasoned Administrative Support Professional with over 20 years of experience adept at managing complex tasks and maintaining composure under pressure. Proven expertise in project management, particularly in onboarding vendors for capital markets operations. Seeking a dynamic role that fosters critical and creative thinking, promotes growth, and drives efficiency in task and project completion.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Asset Liability Specialist II
First Tech Federal Credit Union
11.2017 - 12.2022
Managed the Asset Liability/Capital Markets calendar.
Led onboarding of Loan Purchase Programs partners through due diligence reviews.
Oversaw project planning, development, and final review to ensure milestones and deliverables.
Coordinated contract reviews for stakeholders.
Settled repos, bonds, and various loan purchases.
Managed yearly calendar, agenda, and minutes for various committees.
Collaborated cross-functionally to address internal and external recommendations and audit findings.
Judicial Support Specialist 3/ Courtroom Clerk
Washington County Circuit Court
12.2016 - 11.2017
Complete computer data entry and update of court proceedings.
Handle telephone business for the office -Perform general secretarial and receptionist duties.
Pick up and deliver files, mail, and documents.
Aid in case tracking.
Assist with extra duties that may be assigned to the department.
Monitor courtroom proceedings.
Mark, log, and control exhibits.
Keep trial records.
Fill out appropriate forms generated by court proceedings.
Swear in witnesses and jurors.
Coordinate assembly of all parties.
Family Division Courtroom Clerk
Superior Court of CA, County of Santa Clara
01.2010 - 11.2017
Assist judicial officers in daily administrative operations of court proceedings
Prepare minute orders and other appropriate referrals and orders for hearings
Review documents and correspondence, submit or return to appropriate routes
Organize and maintain accurate records and files
Process and serve parties with orders issued
Coordinate additional staff needed for court proceedings; coordinate multiple courtrooms and its staff if both when both assigned judicial officers have proceedings at the same time
Screen and return calls
Organize work, set priorities and follow up on assignments and projects
Provide other various clerical/administrative support to judicial officers
Assist and cover other departments as needed
Coordinate jurisdictional hearings between this court and another state's court
Civil Legal Process Clerk
Superior Court of CA, County of Santa Clara
02.2006 - 01.2010
Process new and subsequent documents
Process filing fees
Assist attorneys and members of the public with general questions and supply appropriate resources
Research documents for subsequent filings and processing of default packets
Process incoming and outgoing mail
Assist the public with phone calls
Assist in training of newly hired staff
Leasing Consultant
Woodmont Real Estate Services
12.2005 - 02.2006
Assist clients in touring the property
Provide information and assist clients in application process
Follow up on leads from online inquiries by phone, email, or mail
Collect proper documentation and prepare leasing agreement
Process maintenance requests including managing emergency maintenance requests
Schedule appointments
Place internet advertisement to increase phone and foot traffic
Education
Associate of Science - Administration of Justice
College of San Mateo
San Mateo, CA
06-2001
Skills
Project Management
Task prioritization
Cultural awareness
Information confidentiality
Quality Control
Proficient in MS Suite
Expert problem solving
Analytical thinking
Documentation management
Certification
CAPM - Project Management Institute - 2023
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
Japanese
Professional Working
Interests
Food Tourism
Fundraising Events
Committed to improving personal fitness through regular participation in pickleball, hiking and cycling
Manager Contact Experience Center sales & service at First Tech Federal Credit UnionManager Contact Experience Center sales & service at First Tech Federal Credit Union