Cas Donaldson
Remote Professional
San Bernardino,CA
Work Preference
Summary
Results-driven data professional with proven history in maintaining data quality and integrity. Leverages analytical skills to identify and resolve data discrepancies, enhancing overall data accuracy. Known for effective collaboration and adaptability in dynamic team environments.
Work History
Editor (REMOTE)
Self Employed Writer
01.2015 - Current
- Edited and proofread articles for clarity, coherence, and grammatical accuracy.
- Collaborated with writers to develop engaging content aligned with editorial guidelines.
- Conducted research to ensure factual accuracy and depth of coverage in published materials.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality work.
B2B Onboarding Specialist (REMOTE)
Aventon
08.2022 - 12.2022
- Streamlined onboarding processes, enhancing efficiency and ensuring timely integration of new hires.
- Developed training materials and resources for new employees, promoting consistent understanding of company policies.
- Facilitated orientation sessions, fostering a welcoming environment that encouraged engagement and retention.
- Collaborated with cross-functional teams to identify onboarding needs and improve overall employee experience.
- Monitored progress of new clients, providing feedback and support to enhance performance during initial employment phases.
Sales Assistant & Customer Support Rep (REMOTE)
Sprout Mortgage
01.2022 - 07.2022
- Assisted clients with mortgage inquiries, providing accurate information and personalized service.
- Coordinated communication between clients and loan officers to facilitate smooth transactions.
Studio Tour Guide & Event Lead
Warner Brothers
01.2019 - 03.2022
- Guided diverse groups through studio tours, ensuring engaging and informative experiences.
- Developed and implemented themed tour scripts to enhance visitor engagement and satisfaction.
Sales & Customer Support (REMOTE)
Made Renovation
01.2020 - 04.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Quality Assurance & Team Lead
Smith & Noble
02.2015 - 01.2019
- Led quality assurance initiatives to enhance product reliability and customer satisfaction.
- Mentored team members on best practices for testing methodologies and quality standards.
Senior Data Analyst & Team Lead (HYBRID)
Intrado
02.2009 - 01.2015
- Ensured data accuracy through comprehensive validation processes and audits.
- Analyzed discrepancies in data sets, providing actionable insights to stakeholders.
- Trained team members on best practices for data entry and management compliance.
- Streamlined reporting processes, reducing errors and improving turnaround times significantly.
Education
English Literature/Communication
University of Colorado at Colorado Springs
Skills
- Attention to detail
- Data entry
- Microsoft Excel
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Reliability
- Effective communication
- Research
- Performance tracking
Timeline
B2B Onboarding Specialist (REMOTE)
Aventon
08.2022 - 12.2022
Sales Assistant & Customer Support Rep (REMOTE)
Sprout Mortgage
01.2022 - 07.2022
Sales & Customer Support (REMOTE)
Made Renovation
01.2020 - 04.2020
Studio Tour Guide & Event Lead
Warner Brothers
01.2019 - 03.2022
Quality Assurance & Team Lead
Smith & Noble
02.2015 - 01.2019
Editor (REMOTE)
Self Employed Writer
01.2015 - Current
Senior Data Analyst & Team Lead (HYBRID)
Intrado
02.2009 - 01.2015
English Literature/Communication
University of Colorado at Colorado Springs
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