Nelly Torres
Associated Medical Centers of Illinois
Prospect Heights,IL
1
Language
6
years of professional experience
Detail-oriented Personal Injury Case Manager with 5 years of experience in the medical-legal field, transitioning to a Litigation Paralegal role. Skilled in analyzing complex medical records, auditing bills, and managing extensive client portfolios. Coordinated effectively with providers and legal teams to identify critical case facts and enhance claim value.
Work History
Case Manager and Legal Assistant
5 Years 6 Months- Manage a high-volume portfolio of 200+ active Illinois personal injury files in a fast-paced environment, overseeing case progression from intake through the settlement phase.
- Verified coverage details, claim numbers, and policy limits to ensure data accuracy and facilitate optimal payouts.
- Verify coverage details, claim numbers, and policy limits to optimize payouts and ensure data accuracy.
- Review, analyze, and summarize complex medical records, provider notes, and CPT codes.
- Audit physician liens and calculate complex pro rata reductions under Illinois law to maximize recovery during the final settlement phase.
- Research active lawsuit statuses and court dockets directly utilizing the Clerk of the Circuit Court of Cook County and surrounding Illinois county portals.
- Maintain absolute attention to detail while auditing, proofreading, and organizing voluminous legal, medical, and financial documents.
- Streamlined office operations and reduced retrieval time by implementing an efficient filing system for both physical and digital records.
- Develop and manage the Virtual Care Department, optimizing workflows and successfully increasing operational revenue by 15%.
Legal Assistant
5 Months- Supported senior counsel on a high-profile class action lawsuit (Beatty v. Accident Fund General Insurance Company) resulting in a $10,000,000 global settlement.
- Monitored litigation calendars and tracked procedural dates, ensuring compliance with Illinois statutory and court-ordered deadlines.
- Served as point of contact for class-action claimants, addressing complex inquiries and providing timely support.
- Prioritized competing administrative tasks in remote environment while maintaining proactive communication with legal and medical teams.
Education
Bachelor of Arts - Political Science
Associate of Applied Science - Legal Studies
ABA-Approved Paralegal Program
Skills
Legal case management
Medical records management
Litigation support
Organizational multitasking
Client communication
Document preparation
Administrative support
Time optimization
Proficient in MS office
LANGUAGES
Spanish – Native
Timeline
Case Manager and Legal Assistant
Associated Medical Centers of Illinois
04.2021 - CurrentRead More
Legal Assistant
Lisa Foreman
07.2020 - 12.2020Read More
William Rainey Harper College
Associate of Applied Science from Legal Studies
Read More
University of Illinois Chicago
Bachelor of Arts from Political Science
Read More