Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Volunteer
Melisa R. Case

Melisa R. Case

Austin,TX

Summary

Strategic-thinking technology leader with over 15 years of experience empowering teams, orchestrating work, and loving data. Cares deeply about driving data literacy, availability, and understanding within an organization. Leverages cross-functional collaboration to deliver with pace and drive efficiencies. Empowers a heavy focus on encouraging team members' personal and professional development and ultimately seeking an opportunity to innovate and enhance a data-led culture.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director

TriNet
01.2018 - Current
  • Responsible for ensuring the availability of service and strategy to utilize the Enterprise Data Warehouse
  • Led organization comprised of 85+ to deliver business analytics to all areas of the Enterprise
  • Focused on strategy and delivery of analytics across many domain areas, such as: Sales and Marketing Pipeline, customer support metrics, general workforce, payroll and finance, health and wc insurance and product adoption and utilization
  • Drives Enterprise data strategic planning, prioritization and execution of Enterprise Analytics program
  • Leads extensive outreach program to drive education and awareness of Enterprise data, definitions, data security and self-serve analytics
  • Accountable for identifying, onboarding and reviewing various data tooling providers (ex: storage, integration, replication, business intelligence)
  • Led critical effort to increase Engineering team capacity by leveraging offshore partners, and organizational change management amongst over 700+ colleagues
  • Built consolidated reporting tool/website to manage data access and transparency of data across the organization (regular use by over 1,000 enterprise users monthly)
  • Drove implementation of a company-first platform for AI/ML model management and MLops.
  • Strong advocate of continuous planning (and Agile execution).

Manager

State Farm Insurance
01.2014 - 01.2018
  • Led major Enterprise initiatives including off-the-shelf software purchase and installation, major legacy modernization and conversion efforts ($50 Million+ budget), and business process efficiency initiatives
  • Served as senior most coach and mentor for enterprise PMO for Scaled Agile benefits, objectives and application
  • Provided executive agile coaching that led enterprise agile adoption and transformation, including training strategy and facilitation for employees within Enterprise Technology
  • Managed and led function staffing plans and budget in excess of $40M annually, resulting in efficient resource allocation and attention to expense management
  • Established Enterprise Architecture operating model for transitional and aspirational state projects resulting in a consistent delivery approach for future initiatives
  • Mentored and developed potential leadership candidates and employees to foster opportunities for advancement.

Account Manager

Progressive Impressions International, PII
01.2006 - 01.2014
  • Optimized and responsible for a sales budget of $10 Million+
  • Product manager for core software offerings (including planning, roadmap and execution), resulting in regular major and minor releases of new functionality to support sales pipeline and existing customer requests
  • Led high performing, US-based team of 15-20 employees
  • Coordinated with separate offshore development teams to ensure sustainable processes and collaboration across teams
  • Established and earned strong relationships with customers and customer teams
  • Organized formal stakeholder management processes that drove higher customer satisfaction, as well as, faster feedback on acceptance of work and identification of new requests.

Education

BA - TV/Radio Broadcasting

St. Ambrose University
2005

BA - Journalism

St. Ambrose University
2005

Skills

  • Enterprise Analytics and BI
  • Forecasting, Budgets & Planning
  • IT Data Service Operations & Orchestration
  • Tableau, Looker, PowerBI, and other visualization tools
  • Contract and vendor negotiation
  • Executive coaching and advisement
  • Enterprise Scale Program Management
  • Enterprise analytics practices and tools
  • Data Warehousing (Oracle and AWS)
  • Data Governance
  • Agile Methodologies and Transformation
  • Organizational Development
  • Strategic Planning
  • Innovation and Creativity
  • People Management
  • Conceptual Design

Certification

  • Project Management Professional (PMP)
  • Scaled Agile Program Consultant
  • Certified Direct Marketer (CDM)
  • Tableau Desktop Specialist

Timeline

Director

TriNet
01.2018 - Current

Manager

State Farm Insurance
01.2014 - 01.2018

Account Manager

Progressive Impressions International, PII
01.2006 - 01.2014

BA - TV/Radio Broadcasting

St. Ambrose University

BA - Journalism

St. Ambrose University
Melisa R. Case