Casey Allgood
Salt Lake County,UT
Summary
Dynamic healthcare training leader with over 6 years of progressive experience in Medicare Advantage. Proven track record in developing and executing innovative training programs to empower employees and drive sales growth. A collaborative team builder recognized as 2023 Trainer of the Year, combining a communication background with licensed broker credentials to enhance training effectiveness and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head of Training
Unified Health
Salt Lake County, UT
07.2019 - Current
- Oversee the development and implementation of training programs to enhance employee performance and knowledge of Medicare products and sales techniques
- Collaborate with cross-functional teams to ensure training materials are consistent, engaging, and compliant with industry regulations
- Mentor a team of trainers and specialists, fostering a culture of continuous learning and professional development
- Recognized as the 2023 Trainer of the Year for effectively transforming learning experiences and driving excellence within the organization
National Sales Director
Unified Health
Salt Lake County, UT
08.2018 - 07.2019
- Led nationwide sales strategies and initiatives to increase market share in Medicare Advantage and related health insurance products
- Worked closely with senior leadership to develop and execute go-to-market plans, set sales targets, and optimize performance metrics
- Oversaw recruitment, training, and retention of a high-performing sales team, resulting in consistent growth in new business
Operations Supervisor
Connexion Point (cXp)
Salt Lake City, UT
01.2018 - 08.2018
- Supervised day-to-day operations, ensuring team efficiency and alignment with corporate objectives
- Streamlined workflows and implemented best practices to improve productivity and client satisfaction
Regional Trainer
Connexion Point (cXp)
Salt Lake City, UT
04.2017 - 01.2018
- Designed and delivered training programs for new hires and existing employees, focusing on Medicare product knowledge, compliance, and sales techniques
- Provided ongoing coaching and performance feedback to promote professional growth
Medicare Broker
Connexion Point (cXp)
Salt Lake City, UT
07.2016 - 04.2017
- Advised clients on Medicare Advantage and Prescription Drug Plans, delivering personalized healthcare solutions
- Maintained up-to-date understanding of regulations, product offerings, and best practices
- Achieved recognition as the Top Medicare Broker for the 2016–2017 Annual Enrollment Period
Education
Some College (No Degree) - Communication and Media Studies
The Art Institutes of Atlanta
Atlanta, GeorgiaSkills
- Employee Training & Development
- Medicare Advantage & Health Insurance Expertise
- National Sales Strategy & Execution
- Operational Framework & Process Improvement
- Team Leadership & Mentorship
- Communication & Media Studies
- License & Compliance Management
- Relationship Building & Client Engagement
Certification
Licensed Health Insurance Broker, PSI Services LLC
Accomplishments
- 2023 Trainer of the Year, Unified Health (Jun 2023)
Awarded for exceptional training effectiveness and the ability to turn even the dullest topics into engaging adventures.
Affiliations
- Music & Audio Engineering
- Videography
- Video Editing
References
References available upon request.
Timeline
Head of Training
Unified Health
07.2019 - Current
National Sales Director
Unified Health
08.2018 - 07.2019
Operations Supervisor
Connexion Point (cXp)
01.2018 - 08.2018
Regional Trainer
Connexion Point (cXp)
04.2017 - 01.2018
Medicare Broker
Connexion Point (cXp)
07.2016 - 04.2017
Some College (No Degree) - Communication and Media Studies
The Art Institutes of Atlanta