Casey Andrew
Woodstock,GA
Summary
Professional in aftersales industry with proven ability to drive process improvements and enhance service delivery. Committed to fostering collaborative environment and achieving high-impact results. Known for adaptability and reliability, with strong skills in customer relations and team leadership.
Overview
13
13
years of professional experience
Work History
After Sales Manager
A & E Conveyor Systems
Canton, GA
12.2017 - 05.2026
- Managed all the purchasing for the company and maintained customer relations with vendors and potential vendors. Maintained inventory control to include inventory review and reordering materials and hardware for the company. I evaluate costs/proposals for consumable inventory.
- Managed aftersales operations to enhance customer satisfaction and loyalty.
- Coordinated with cross-functional teams to ensure timely resolution of customer issues.
- Collaborated with sales teams to ensure seamless handover of customers from pre-sales to aftersales support.
- Inventory Management
- Customer Service
- Purchasing
- Monitor and expedite Orders
- Communicate with bases and vendors
Financial Controller
Maxem Enterprises & Grey Dog Investments
Charlotte, NC
08.2014 - 05.2017
- I maintained all the financial records and payroll for the company. I attended monthly meetings to discuss the financial aspect of the company with the key members. I help maintained the monthly rental income on 27 properties. I also managed all the financial transactions. I was responsible for streamlining accounting functions and operations.
- Maintained records in QuickBooks
- Prognosed the future outlook for the company
- Weekly bank deposits
- Handled all the money transactions (via wire/check/cash)
- Analyzed financial data
- Participated in budget processes
Administrator Assistant
Beach Business Systems
Roswell, GA
05.2013 - 05.2014
- I worked for this company which was a personal and business tax company. I maintained the front office for the company which includes the day-to-day operations and clerical duties. I become proficient in QuickBooks and tax audits. I helped organize and schedule appointments and maintained a filing system.
- Answered the phone/fax and email daily
- Maintained the clients’ files
- Data entry into QuickBooks for tax purposes
- Maintained monthly financial records for the clients
Education
Bachelor of Science - Psychology
Kennesaw State University
01-2006
High School Diploma - undefined
Etowah High School
01-2001
Skills
- ERP System 7/10
- Inventory Management 8/10
- Customer Service 9/10
- Microsoft Office 10/10
- Network Security 6/10
- Sales strategy development
- Warranty administration
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
Timeline
After Sales Manager
A & E Conveyor Systems
12.2017 - 05.2026
Financial Controller
Maxem Enterprises & Grey Dog Investments
08.2014 - 05.2017
Administrator Assistant
Beach Business Systems
05.2013 - 05.2014
High School Diploma - undefined
Etowah High School
Bachelor of Science - Psychology
Kennesaw State University