Compassionate and dedicated team player with over eight years of customer service experience. Seeking to apply my strong interpersonal skills and service-oriented background in a nursing assistant role to support patient well-being, safety and healthcare teams effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nursing Assistant-NICU
University of Kentucky Hospital
Lexington, KY
04.2025 - Current
Assisted nursing staff with patient care tasks, ensuring comfort and safety.
Monitored vital signs and reported changes to healthcare team promptly.
Provided support in daily living activities to enhance patient independence.
Maintained cleanliness and organization of patient rooms and common areas.
Flight Attendant
Envoy Air Inc an American Airlines Company Group
Dallas, TX
12.2021 - 11.2024
Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Handled medical emergencies calmly and competently following established protocols.
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Retail Sales Associate
Dicks Sporting Goods
Lexington, KY
05.2019 - 11.2021
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Cashier
Houston Oaks Golf Course
Paris, KY
03.2018 - 05.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Bourbon County High School
Paris, KY
05-2018
Skills
Customer service
Strong work ethic
Attention to detail
First aid
Problem-Solving
Compassionate
Patient
Reliable
Time Management
Certification
Basic Life Support (BLS) Certification
State Registered Nurse Aide (SRNA)- KY Healthcare Training 2024