Casey Brown

I managed six Airbnb locations in McKinleyville, combined with a home of five. I creatively created a work schedule planned around family time. Handled needs, complaints promptly and appropriately, calling in repairmen, and other support services.

I adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities. Motivated clients to stay on track with fitness goals with positive and friendly approach. And maintained up-to-date knowledge of fitness training methods by attending IDEA World Fitness Expo to earn CEC's

I maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests. Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety. And communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.

I often catered events onsite and offsite as well.

Increased repeat business by establishing personal rapport with regular customers. Optimized table management to accommodate more guests during peak hours, maximizing seating efficiency. Also trained new servers in customer service best practices, elevating overall team's performance.