CASEY BROWNING
Chesterfield,VA
Summary
Veteran with honorable service as a Corporal in the United States Marine Corps, specializing in Data Systems Administration, currently excelling as a Coordinator II with CarMax's Central Business Operations team. Demonstrates strong critical thinking and problem-solving abilities, effectively navigating complex challenges to drive operational success. Actively pursuing a bachelor's degree in Cybersecurity and Information Assurance at Western Governors University, complemented by an expanding collection of Information Technology certifications. Committed to continuous learning and improvement, embodying a hardworking and motivated approach to professional development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Coordinator II
CarMax
Richmond, VA
09.2022 - Current
- Delivered leadership insights and mentorship to newly hired employees, enhancing their understanding of various company programs.
- Facilitated employee guidance in navigating difficult and complex problem-solving scenarios.
- Created efficient work schedules to optimize task coverage and ensure priority objectives are met.
- Analyzed project data and prepared concise reports to effectively convey progress, highlight obstacles, and recommend solutions.
- Conducted evaluations in management meetings to uncover obstacles and enhance operational strategies.
- Addressed customer complaints promptly while ensuring adherence to company standards.
- Executed process improvements to minimize operational delays and optimize service delivery.
- Evaluated operational data to uncover trends, driving strategic decision-making for process improvements.
Material Handler
DuPont Teijin Films
Hopewell, VA
05.2021 - 08.2022
- Conducted thorough training on safety protocols to promote a culture of safety and awareness.
- Optimized productivity and efficiency through effective multitasking and proactive troubleshooting in production planning.
- Utilized advanced knowledge of computer programs to maintain accurate documentation and reporting of critical information, ensuring customer satisfaction.
- Executed regular audits and inspections aimed at assessing machinery effectiveness and safety gear compliance.
- Implemented systematic organization and maintenance of storage areas to safeguard company inventory.
- Executed tasks efficiently in rapidly changing environments, contributing to overall team success.
- Leveraged strong interpersonal skills to foster teamwork and maintain productivity in both individual and group assignments.
- Demonstrated self-motivation and accountability in all tasks undertaken.
Data Systems Administrator
United States Marine Corps
Norfolk, VA
10.2014 - 10.2020
- Assessed vulnerabilities in data security and executed proactive strategies to mitigate potential threats.
- Developed comprehensive documentation of IT procedures and routine tasks for improved workflow efficiency.
- Managed customer complaints and provided solutions to enhance user experience with information systems.
- Executed troubleshooting and diagnostic procedures for network and server issues.
- Facilitated joint force operations with United States Air Force to establish radar capabilities and ensure mission readiness through effective troubleshooting strategies.
- Completed Cisco Certified Cyber Network Specialist course to enhance knowledge in cybersecurity practices.
- Delivered comprehensive training on online network establishment and connectivity maintenance to enhance operational efficiency.
- Conducted training sessions focused on LAN configuration, email server maintenance, and effective resolution of help desk challenges.
- Performed duties pertaining to Operation Key Resolve 2017 in Okinawa, Japan, providing 24/7 monitoring and surveillance of inter-network connectivity between multiple communication sites.
- Oversaw user account management and permissions to ensure secure access across various platforms.
- Monitored system performance and resolved technical issues promptly.
- Developed and implemented backup and recovery strategies enhancing data availability.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
Salt Lake City, UT07-2027
Skills
- Microsoft Excel
- Critical thinking
- Teamwork and collaboration
- User account management
- Customer relationship management
- Network troubleshooting
- Technical problem solving
- Knowledge of security standards and protocols
- Effective communication
- Adaptability and flexibility
Certification
- CompTIA Project+
- CompTIA A+
- CompTIA Network+
- ITIL 4 Foundation
References
References available upon request.
Timeline
Coordinator II
CarMax
09.2022 - Current
Material Handler
DuPont Teijin Films
05.2021 - 08.2022
Data Systems Administrator
United States Marine Corps
10.2014 - 10.2020
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University