Casey Chamblin
Bentonville,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Key Account Representative
Ritter Communications
Rogers, AR
03.2023 - Current
- Primary point of contact for medium to large business customers.
- Responsible for placing orders with vendors.
- Overseeing installation of products and services.
- Ensuring customer satisfaction and support through direct contact with customers.
- Consistently delivering high-quality services to our clients.
- Implemented customized account plans to meet individual client needs.
Sales Representative
TQL
Rogers, AR
09.2022 - 03.2023
- Communicate with the sales team and customers to build and maintain ongoing relationships.
- Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time.
- Work with sales team to provide and negotiate competitive pricing and rates.
- Input, update and manage shipment information.
- Collaborate with the support team to guarantee each shipment is serviced properly
Systems Operator
GDH Consulting/Arvest Bank
Bentonville, AR
01.2022 - 08.2022
- Responded to system and application messages.
- Completed assigned tasks, user requests and process updates by following defined procedures.
- Provided preventative maintenance on assigned technologies following established procedures.
- Provided incoming call support for all operational related incidents and escalations.
- Monitored performance of the operations environment providing 1st level event and incident response and resolution, including coordinating with vendors when needed.
Technical Customer Support Specialist
Zebra Technologies, Inc.
Bentonville, AR
12.2020 - 01.2022
- Worked within task management system to receive, manage and close support requests.
- Crafted intelligent, professional responses to emailed and web chat customer questions.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Troubleshoot problems with software, hardware, and networking for users.
- Supported customers throughout incident response, management, and resolution to deliver expert assistance for technical needs.
Warehouse Support Specialist
Zebra Technologies Inc.
Bentonville, AR
12.2019 - 12.2020
- Performed outbound staging and packing in accordance with site policies.
- Executed ERP system transactions on outbound and inbound shipments.
- Updated FMS for parcel and freight shipments.
- Learned to use handheld RF scanners and Warehouse Management System to fulfill orders.
- Maintained inventory accuracy. • Handles and controls hazardous material on both inbound and outbound.
- Complied with 5S safety, housekeeping practices, and regulations.
- Completed all required safety training and follows protocol in all risk situations.
- Used Personal Protective Equipment (PPE) appropriate to tasks at hand. • Lifts up to 75 pounds unassisted.
Education
No Degree - Business
Northwest Arkansas Community College
Bentonville, AR08.2019
High School Diploma -
Bentonville High School
Bentonville, AR05.2017
Skills
- Upbeat and Positive Personality
- Collaborative Team Player
- Efficient and Detail-Oriented
- Resolving Problems and Incidents
- Help Desk Support
- Software Evaluation
- Preparing Containers
- Shipment Optimization
Timeline
Key Account Representative
Ritter Communications
03.2023 - Current
Sales Representative
TQL
09.2022 - 03.2023
Systems Operator
GDH Consulting/Arvest Bank
01.2022 - 08.2022
Technical Customer Support Specialist
Zebra Technologies, Inc.
12.2020 - 01.2022
Warehouse Support Specialist
Zebra Technologies Inc.
12.2019 - 12.2020
No Degree - Business
Northwest Arkansas Community College
High School Diploma -
Bentonville High School