Casey Chapouris
San Dimas,CA
Summary
Seeking remote part-time flexible position.
Overview
19
19
years of professional experience
Work History
Operations Consultant
MyRacehorse
05.2019 - Current
- Streamlined internal processes to enhance efficiency and improve outcomes.
- Negotiated contracts with vendors resulting in cost savings for the company.
- Managed and reduced turn-around time of high volume customer requests.
- Trained team members on customer support processes and adoption of vendor solutions.
Operations Consultant
MSB Digital
05.2019 - 06.2022
- Implemented cost-effective solutions and precesses for new company launch.
- Conducted thorough job analyses to create accurate job descriptions for various roles within the company.
- Oversaw financial operations such as accounts receivable, accounts payable and payroll.
- Reduced scheduling conflicts for CEO by diligently monitoring and updating the calendar.
Director, Agency Delivery
Revana Digital (formerly WebMetro)
12.2004 - 12.2017
- Increased client satisfaction by implementing innovative solutions and streamlining processes.
- Enhanced team collaboration through regular communication, and goal setting.
- Improved project efficiency with resource allocation, and time management practices.
- Leveraged project management software to schedule, review and monitor progress of deliverables.
- History of Growth within the company: Client Services Coordinator > Reporting Manager / Account Manager / Project Manager > Director, Client Services
Education
Bachelor of Arts - Communications
California State University - Fullerton
Fullerton, CASkills
- Process Optimization
- Customer Relationships
- Team Management
- Staff Training and Development
- Project Management
- Vendor Management
Timeline
Operations Consultant
MyRacehorse
05.2019 - Current
Operations Consultant
MSB Digital
05.2019 - 06.2022
Director, Agency Delivery
Revana Digital (formerly WebMetro)
12.2004 - 12.2017
Bachelor of Arts - Communications
California State University - Fullerton