Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Chapouris

San Dimas,CA

Summary

Seeking remote part-time flexible position.

Overview

19
19
years of professional experience

Work History

Operations Consultant

MyRacehorse
05.2019 - Current
  • Streamlined internal processes to enhance efficiency and improve outcomes.
  • Negotiated contracts with vendors resulting in cost savings for the company.
  • Managed and reduced turn-around time of high volume customer requests.
  • Trained team members on customer support processes and adoption of vendor solutions.

Operations Consultant

MSB Digital
05.2019 - 06.2022
  • Implemented cost-effective solutions and precesses for new company launch.
  • Conducted thorough job analyses to create accurate job descriptions for various roles within the company.
  • Oversaw financial operations such as accounts receivable, accounts payable and payroll.
  • Reduced scheduling conflicts for CEO by diligently monitoring and updating the calendar.

Director, Agency Delivery

Revana Digital (formerly WebMetro)
12.2004 - 12.2017
  • Increased client satisfaction by implementing innovative solutions and streamlining processes.
  • Enhanced team collaboration through regular communication, and goal setting.
  • Improved project efficiency with resource allocation, and time management practices.
  • Leveraged project management software to schedule, review and monitor progress of deliverables.
  • History of Growth within the company: Client Services Coordinator > Reporting Manager / Account Manager / Project Manager > Director, Client Services

Education

Bachelor of Arts - Communications

California State University - Fullerton
Fullerton, CA

Skills

  • Process Optimization
  • Customer Relationships
  • Team Management
  • Staff Training and Development
  • Project Management
  • Vendor Management

Timeline

Operations Consultant

MyRacehorse
05.2019 - Current

Operations Consultant

MSB Digital
05.2019 - 06.2022

Director, Agency Delivery

Revana Digital (formerly WebMetro)
12.2004 - 12.2017

Bachelor of Arts - Communications

California State University - Fullerton
Casey Chapouris