Dedicated retail professional with strong customer service skills, enhancing satisfaction through effective communication and problem-solving. Committed to maintaining store organization and supporting team collaboration to achieve sales goals.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work History
Retail Sales Associate
Kirklands home
Knightdale, North Carolina
11.2025 - Current
Assisted customers in selecting products based on their needs and preferences.
Processed transactions quickly and accurately at the point of sale.
Maintained store appearance by organizing merchandise and ensuring cleanliness.
Collaborated with team members to achieve daily sales goals effectively.
Restocked shelves regularly to ensure availability of popular items for customers.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Greeted customers upon entering the store and provided assistance.
Handled customer complaints in a professional manner.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Completed transactions in an efficient manner while providing excellent customer service.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Retail Sales Associate
Pottery camp
Clayton, North Carolina
05.2025 - Current
Assisted customers in selecting products based on their needs and preferences.
Processed transactions quickly and accurately at the point of sale.
Maintained store appearance by organizing merchandise and ensuring cleanliness.
Prepared merchandise for purchase or rental.
Bagged or packaged purchases and wrapped gifts.
Answered store and merchandise questions and led customers to wanted items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Monitored and maintained the cleanliness and organization of the sales floor and stock areas.